Auto lender · complaint record
The LGM complaints
Filed under The LGM Co., Inc.
Consumers have filed 55 complaints about The LGM since 2015, 16 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is incorrect information on your report. It is the 36th most complained-about of 193 auto lenders this year.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 55
- Last 12 months
- 16
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 1
- Rank
- #36 of 193
Since March 2015
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Oct 20, 2026
Most complained-about auto lenders
The LGM complaints by month
The busiest month was December 2025 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How The LGM answered all time
- Closed with explanation55100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What The LGM complaints are about
Top The LGM problems
Inside "Managing the loan or lease"
- Billing problem 8
- Problem with fees charged 5
- Problem with additional products or services purchased with the loan 4
- Problem with the interest rate 4
Where The LGM complaints come from
Most complaints: Ohio (43), Georgia (4), Florida (3), Texas (2), Virginia (2).
The LGM compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | The LGMAuto loans & leases | - | 16 | - |
Compare side by side: The LGM vs The Savings Group · The LGM vs AC AutoPay LLC, Denver, CO Branch · The LGM vs CARS Acquisition · The LGM vs EA Holdings
What people say about The LGM
All experiencesNo experiences with The LGM yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest The LGM complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 20, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Aug 25, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Jul 13, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 1, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Jun 8, 2026 | Auto loans & leases | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 29, 2026 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Apr 13, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 24, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Mar 7, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jan 29, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Jan 9, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 3, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
Questions about The LGM
How many complaints does The LGM have?
The LGM has 55 complaints on record since March 2015, including 16 in the last 12 months and 1 in the last 30 days. That makes it number 1,202 of every company by complaints this year.
Does The LGM respond to complaints?
Yes. The LGM answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with The LGM?
The most common problems are incorrect information on your report (8), managing the loan or lease (21), repossession (2).
Is The LGM legit?
The LGM is a real company with a public complaint record: consumers have complained about it 55 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is The LGM legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against The LGM?
Complain to The LGM in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most The LGM complaints come from?
Most come from Ohio (43), Georgia (4), Florida (3). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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