Mortgage company · complaint record
Tier Capital complaints
Filed under Tier Capital, LLC
Consumers have filed 5 complaints about Tier Capital since 2021, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 5
- Last 12 months
- 1
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #365 of 595
Since May 2021
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: May 21, 2026
Most complained-about mortgage lenders & servicers
Tier Capital complaints by month
The busiest month was May 2021 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Tier Capital answered all time
- Closed with explanation5100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Tier Capital complaints are about
Top Tier Capital problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Confusing or misleading advertising or marketing 1
- Loan estimate or other related disclosures 1
Where Tier Capital complaints come from
Most complaints: Florida (2), Louisiana (1), Virginia (1), California (1).
Tier Capital compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Tier CapitalMortgages | - | 1 | - |
Compare side by side: Tier Capital vs Midwest Loan Services · Tier Capital vs Truhome Solutions · Tier Capital vs NEXA Mortgage · Tier Capital vs Hilltop
What people say about Tier Capital
All experiencesNo experiences with Tier Capital yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Tier Capital complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 21, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Aug 25, 2025 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| May 19, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | Explained |
| Oct 12, 2022 | Mortgages | Closing on a mortgage | Explained |
| May 23, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Questions about Tier Capital
How many complaints does Tier Capital have?
Tier Capital has 5 complaints on record since May 2021, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Tier Capital respond to complaints?
Yes. Tier Capital answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Tier Capital?
The most common problems are applying for a mortgage or refinancing an existing mortgage (3), closing on a mortgage (1), attempts to collect debt not owed (1).
Is Tier Capital legit?
Tier Capital is a real company with a public complaint record: consumers have complained about it 5 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Tier Capital legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Tier Capital?
Complain to Tier Capital in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Tier Capital complaints come from?
Most come from Florida (2), Louisiana (1), Virginia (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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