Lender · complaint record
TMX Finance complaints
Filed under TMX Finance LLC
Consumers have filed 1,229 complaints about TMX Finance since 2013, none in the last 12 months. It answered 84.6% on time and closed 2% with relief for the customer. The most common problem is charged fees or interest you didn't expect.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1,229
- Last 12 months
- 0
- Answered on time
- 84.6%
- Closed with relief
- 2%
- Last 30 days
- 0
- Rank
- -
Since April 2013
new vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Jan 7, 2024
TMX Finance complaints by month
The busiest month was May 2023 (64 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How TMX Finance answered all time
- Closed with monetary relief171.4%
- Closed with non-monetary relief50.4%
- Closed with explanation1,19897.5%
- Closed90.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What TMX Finance complaints are about
Top TMX Finance problems
Where TMX Finance complaints come from
Most complaints: Georgia (298), Texas (224), Florida (92), Tennessee (77), South Carolina (72).
TMX Finance compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | SoLo FundsPayday & personal loans | 27 | 29 | F |
| 2 | AAA Auto Title LoansPayday & personal loans | 77 | 29 | B |
| 3 | PowerpayPayday & personal loans | 55 | 26 | C |
| 4 | AmeriCashPayday & personal loans | 10 | 26 | F |
| 5 | DLC, LLCPayday & personal loans | 63 | 26 | C |
| 6 | Boost Your ScorePayday & personal loans | 45 | 25 | D |
| 7 | Special FinancingPayday & personal loans | 60 | 25 | C |
| 8 | TMX FinancePayday & personal loans | - | 0 | - |
Compare side by side: TMX Finance vs SoLo Funds · TMX Finance vs AAA Auto Title Loans · TMX Finance vs Powerpay · TMX Finance vs AmeriCash
What people say about TMX Finance
All experiencesNo experiences with TMX Finance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest TMX Finance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 7, 2024 | Payday & personal loans | Vehicle was repossessed or sold the vehicle | Explained |
| Jan 4, 2024 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Dec 29, 2023 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Dec 29, 2023 | Payday & personal loans | Incorrect information on your reportAccount information incorrect | Explained |
| Dec 28, 2023 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Dec 26, 2023 | Payday & personal loans | Loan payment wasn't credited to your account | Explained |
| Dec 21, 2023 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| Dec 20, 2023 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | Explained |
| Dec 19, 2023 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Dec 19, 2023 | Payday & personal loans | Struggling to pay your loan | Explained |
| Dec 19, 2023 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Dec 18, 2023 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
Questions about TMX Finance
How many complaints does TMX Finance have?
TMX Finance has 1,229 complaints on record since April 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does TMX Finance respond to complaints?
Yes. TMX Finance answered 84.6% of its complaints on time (within 15 days) and closed 2% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with TMX Finance?
The most common problems are charged fees or interest you didn't expect (250), struggling to pay your loan (216), vehicle was repossessed or sold the vehicle (113).
Is TMX Finance legit?
TMX Finance is a real company with a public complaint record: consumers have complained about it 1,229 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is TMX Finance legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against TMX Finance?
Complain to TMX Finance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most TMX Finance complaints come from?
Most come from Georgia (298), Texas (224), Florida (92). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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