Top Flite Financial against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Top Flite Financial | 2 | new | 100% | 50% | 22 |
Every mortgage company ranked
Latest Top Flite Financial mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 22, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisal | TN | Fixed | Yes |
| Jul 1, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | KY | Explained | Yes |
| Jun 9, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | SC | Explained | Yes |
| May 29, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | OH | Explained | Yes |
| Sep 25, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | FL | Explained | Yes |
| Sep 13, 2023 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | MO | Explained | Yes |
| Sep 3, 2023 | Mortgages | Closing on a mortgageDelays with the closing process | WA | Explained | Yes |
| Jul 21, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | PA | Explained | Yes |
| Mar 3, 2021 | Mortgages | Closing on a mortgage | CA | Explained | Yes |
| Dec 4, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | PA | Explained | No |
| Aug 18, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NC | Explained | Yes |
| Aug 11, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | KY | Explained | Yes |
| Jul 8, 2020 | Mortgages | Closing on a mortgage | CA | Explained | Yes |
| Feb 28, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | GA | Money back | No |
| Sep 14, 2019 | Mortgages | Closing on a mortgage | CO | Explained | Yes |
| Apr 25, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Apr 24, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | MO | Explained | Yes |
| Apr 12, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | IL | Money back | Yes |
| Dec 7, 2016 | Mortgages | Credit decision / Underwriting | OH | Explained | No |
| Aug 25, 2016 | Mortgages | Application, originator, mortgage broker | VA | Explained | Yes |
| Sep 1, 2015 | Mortgages | Loan servicing, payments, escrow account | WI | Explained | No |
| Dec 24, 2014 | Mortgages | Settlement process and costs | MI | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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