Debt collector · complaint record
Touchstone Partners complaints
Filed under Touchstone Partners, Inc.
Consumers have filed 9 complaints about Touchstone Partners since 2018, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 9
- Last 12 months
- 1
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #1,510 of 1,963
Since December 2018
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: May 13, 2026
Most complained-about debt collectors
Touchstone Partners complaints by month
The busiest month was February 2020 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Touchstone Partners answered all time
- Closed with explanation9100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Touchstone Partners complaints are about
Top Touchstone Partners problems
Inside "Written notification about debt"
- Didn't receive enough information to verify debt 2
Where Touchstone Partners complaints come from
Most complaints: California (4), Texas (3), Maryland (1), Florida (1).
Touchstone Partners compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Touchstone PartnersDebt collection | - | 1 | - |
Compare side by side: Touchstone Partners vs Green Square · Touchstone Partners vs EMoneyUSA · Touchstone Partners vs Mullooly Jeffrey Rooney & Flynn · Touchstone Partners vs Credit World Services
What people say about Touchstone Partners
All experiencesNo experiences with Touchstone Partners yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Touchstone Partners complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 13, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Mar 31, 2020 | Debt relief & credit repair | Unexpected or other fees | Explained |
| Feb 6, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 3, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 26, 2019 | Debt relief & credit repair | Problem with customer service | Explained |
| Sep 15, 2019 | Debt relief & credit repair | Fraud or scam | Explained |
| Aug 20, 2019 | Debt relief & credit repair | Excessive fees | Explained |
| Jan 17, 2019 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Dec 3, 2018 | Debt relief & credit repair | Confusing or missing disclosures | Explained |
Questions about Touchstone Partners
How many complaints does Touchstone Partners have?
Touchstone Partners has 9 complaints on record since December 2018, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Touchstone Partners respond to complaints?
Yes. Touchstone Partners answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Touchstone Partners?
The most common problems are attempts to collect debt not owed (1), written notification about debt (2), fraud or scam (1).
Is Touchstone Partners legit?
Touchstone Partners is a real company with a public complaint record: consumers have complained about it 9 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Touchstone Partners legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Touchstone Partners?
Complain to Touchstone Partners in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Touchstone Partners complaints come from?
Most come from California (4), Texas (3), Maryland (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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