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Trident Mortgage complaints

Consumers have filed 16 complaints about Trident Mortgage since 2014, none in the last 12 months. It answered 62.5% on time and closed 20% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
16

Since November 2014

Last 12 months
0

new vs the year before

Answered on time
62.5%

Industry: 96%

Closed with relief
20%

Typical mortgage company: 5%

Last 30 days
0

Newest: Apr 25, 2022

Rank
-

Trident Mortgage complaints by month

The busiest month was July 2020 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Trident Mortgage answered all time

  • Closed with non-monetary relief212.5%
  • Closed with explanation850%
  • Untimely response637.5%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Trident Mortgage complaints are about

  • Mortgages1381%
  • Credit reporting213%
  • Money transfers & apps16%

Top Trident Mortgage problems

Trident Mortgage compared with other mortgage lenders & servicers

#CompanyScore12 monthsChangeOn timeReliefGrade
1Midwest Loan ServicesMortgages5029+53%100%0%C
2Truhome SolutionsMortgages4328+155%96.4%4%D
3NEXA MortgageMortgages828+22%46.4%0%F
4HilltopMortgages5128+40%100%0%C
5Land Home Financial ServicesMortgages2127+8%92.6%0%F
6First United Bank and TrustMortgages6027-31%100%0%C
7A&D MortgageMortgages4525+79%96%4%D
8Trident MortgageMortgages-0new62.5%20%-

Compare side by side: Trident Mortgage vs Midwest Loan Services · Trident Mortgage vs Truhome Solutions · Trident Mortgage vs NEXA Mortgage · Trident Mortgage vs Hilltop

What people say about Trident Mortgage

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Latest Trident Mortgage complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Apr 25, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageNJNo timely replyNo
Mar 30, 2022Money transfers & appsFraud or scamPANo timely replyNo
Aug 25, 2021MortgagesTrouble during payment processPANo timely replyNo
May 28, 2021MortgagesApplying for a mortgage or refinancing an existing mortgagePANo timely replyNo
Mar 11, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageNJNo timely replyNo
Feb 25, 2021MortgagesTrouble during payment processPANo timely replyNo
Jul 2, 2020Credit reportingIncorrect information on your reportInformation belongs to someone elseNJExplainedYes
Jul 1, 2020MortgagesClosing on a mortgagePAExplainedYes
Sep 18, 2019Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizePAFixedYes
Apr 1, 2019MortgagesApplying for a mortgage or refinancing an existing mortgagePAExplainedYes
Oct 31, 2018MortgagesClosing on a mortgageNJExplainedYes
Feb 7, 2018MortgagesApplying for a mortgage or refinancing an existing mortgagePAExplainedYes

Questions about Trident Mortgage

How many complaints does Trident Mortgage have?

Trident Mortgage has 16 complaints on record since November 2014, including 0 in the last 12 months and 0 in the last 30 days.

Does Trident Mortgage respond to complaints?

Yes. Trident Mortgage answered 62.5% of its complaints on time (within 15 days) and closed 20% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Trident Mortgage?
Is Trident Mortgage legit?

Trident Mortgage is a real company with a public complaint record: consumers have complained about it 16 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Trident Mortgage legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Trident Mortgage?

Complain to Trident Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Trident Mortgage complaints come from?

Most come from Pennsylvania (11), New Jersey (5). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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