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Mortgages

Truhome Solutions mortgages complaints

Consumers have filed 73 complaints about Truhome Solutions's mortgages, 23 in the last 12 months. Truhome Solutions answered 95.7% on time and closed 4% with relief. See the whole Truhome Solutions record.

Truhome Solutions against other mortgage lenders & servicers

#Company12 monthsChangeOn timeReliefAll time
1Shellpoint Mortgage Servicing3,741+17%81.4%0%17,690
2Rocket Mortgage3,572+499%99.9%0%8,475
3Freedom Mortgage1,701+50%99.4%0%9,327
4Ocwen Financial1,514+44%100%1%35,815
5Wells Fargo1,187-8%100%9%49,962
6PennyMac1,157+86%99.9%13%5,470
7Select Portfolio Servicing1,130+34%99.9%0%15,278
8Carrington Mortgage Services1,081+124%99.7%0%6,641
9Selene967+53%100%0%3,082
10LoanCare862+107%100%0%7,382
11Mr. Cooper757-64%100%0%13,321
12JPMorgan Chase734+43%100%2%25,884
13Truhome Solutions23new95.7%4%73

Every mortgage company ranked

Latest Truhome Solutions mortgages complaints

ReceivedAboutIssueStateAnswerOn time
Nov 10, 2026MortgagesStruggling to pay mortgageForeclosureMOExplainedYes
Nov 9, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuTXExplainedYes
Oct 26, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceVAExplainedYes
Oct 16, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuNVExplainedYes
Sep 29, 2026MortgagesStruggling to pay mortgageForeclosureALExplainedYes
Sep 24, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Sep 22, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceVAExplainedYes
Sep 3, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceVAExplainedYes
Sep 1, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanKSExplainedYes
Aug 10, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanKSExplainedYes
Jul 2, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processFLExplainedYes
Jun 25, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceWAExplainedYes
Jun 22, 2026MortgagesTrouble during payment processPayment processMOFixedYes
Jun 15, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Jun 9, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureSCExplainedYes
May 15, 2026MortgagesTrouble during payment processPayment processAZExplainedYes
May 13, 2026MortgagesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportDEExplainedNo
Apr 29, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMOExplainedYes
Apr 14, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processMOExplainedYes
Apr 11, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceILExplainedYes
Mar 16, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuMOExplainedYes
Jan 31, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceMOExplainedYes
Jan 12, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceMOExplainedYes
Oct 22, 2025MortgagesTrouble during payment processFees chargedFLExplainedYes
Oct 19, 2025MortgagesTrouble during payment processPayment processFLExplainedYes
Sep 7, 2025MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingCAExplainedYes
May 22, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureSCExplainedNo
May 16, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuTXExplainedNo
May 4, 2025MortgagesStruggling to pay mortgageForeclosureTXExplainedYes
Apr 29, 2025MortgagesTrouble during payment processPayment processSCExplainedYes

Your rights with mortgage lenders & servicers

Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.

Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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