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Debt collector · complaint record

Trust Financial complaints

Consumers have filed 53 complaints about Trust Financial since 2014, 8 of them in the last 12 months (-43% on the year before). It answered 87.5% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
53

Since October 2014

Last 12 months
8

-43% vs the year before

Answered on time
87.5%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
1

Newest: Oct 28, 2026

Rank
#791 of 1,963

Most complained-about debt collectors

Trust Financial complaints by month

The busiest month was June 2025 (5 complaints). Complaints in the last 12 months are down 43% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Trust Financial answered all time

  • Closed with explanation5094.3%
  • Untimely response35.7%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Trust Financial complaints are about

Top Trust Financial problems

Inside "Attempts to collect debt not owed"

  • Debt was paid 7
  • Debt is not yours 6
  • Debt was result of identity theft 1

Where Trust Financial complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Idaho (19), Wyoming (19), Montana (3), Florida (2), Utah (2).

Trust Financial compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Trust FinancialDebt collection-8-43%87.5%0%-

Compare side by side: Trust Financial vs Green Square · Trust Financial vs EMoneyUSA · Trust Financial vs Mullooly Jeffrey Rooney & Flynn · Trust Financial vs Credit World Services

What people say about Trust Financial

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Latest Trust Financial complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 28, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeFLExplainedYes
Sep 11, 2026Debt collectionAttempts to collect debt not owedDebt was paidIDExplainedYes
Jul 7, 2026Credit reportingIncorrect information on your reportAccount information incorrectWYExplainedYes
Jul 3, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedIDExplainedYes
Feb 10, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursIDExplainedNo
Jan 26, 2026Debt collectionAttempts to collect debt not owedDebt was paidIDExplainedYes
Dec 8, 2025Debt collectionAttempts to collect debt not owedDebt was paidWYExplainedYes
Nov 19, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtIDExplainedYes
Oct 21, 2025Debt collectionAttempts to collect debt not owedDebt was paidWYExplainedYes
Oct 14, 2025Debt collectionTook or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not payWYExplainedYes
Oct 14, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursIDExplainedYes
Jul 15, 2025Debt collectionThreatened to contact someone or share information improperlyContacted you after you asked them to stopWYExplainedYes

Questions about Trust Financial

How many complaints does Trust Financial have?

Trust Financial has 53 complaints on record since October 2014, including 8 in the last 12 months and 1 in the last 30 days. That makes it number 1,571 of every company by complaints this year.

Does Trust Financial respond to complaints?

Yes. Trust Financial answered 87.5% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Trust Financial?
Is Trust Financial legit?

Trust Financial is a real company with a public complaint record: consumers have complained about it 53 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Trust Financial legit? for the signals, red flags and how to protect yourself.

Are complaints about Trust Financial going up or down?

Down. There were 8 complaints in the last 12 months against 14 in the 12 before (-43%). See every month.

How do I file a complaint against Trust Financial?

Complain to Trust Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Trust Financial complaints come from?

Most come from Idaho (19), Wyoming (19), Montana (3). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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