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Complaint log

Turner Acceptance complaint log

The newest complaints about Turner Acceptance, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 18, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeILExplainedYes
Aug 31, 2026Payday & personal loansCan't contact lender or servicerWIFixedYes
Aug 21, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceFLExplainedYes
Nov 29, 2025Credit reportingIncorrect information on your reportAccount status incorrectPAExplainedYes
Oct 2, 2025Debt collectionCommunication tacticsFrequent or repeated callsILExplainedYes
Aug 18, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtILExplainedYes
Jun 23, 2025Credit reportingIncorrect information on your reportAccount status incorrectILExplainedYes
May 4, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseINExplainedYes
Mar 19, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftILFixedYes
Jan 29, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursILExplainedYes
Jan 24, 2025Debt collectionAttempts to collect debt not owedDebt was paidILExplainedYes
Oct 27, 2024Debt collectionAttempts to collect debt not owedDebt was result of identity theftPAExplainedYes
Jul 22, 2024Credit reportingImproper use of your reportReporting company used your report improperlyCAExplainedYes
Jun 2, 2024Auto loans & leasesRepossessionDeficiency balance after repossessionALExplainedYes
Mar 8, 2024Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldILExplainedYes
Feb 19, 2024Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanFLExplainedYes
Feb 3, 2024Auto loans & leasesProblems at the end of the loan or leaseProblem related to refinancingILExplainedYes
Jan 28, 2024Credit reportingImproper use of your reportReporting company used your report improperlyILExplainedYes
Dec 15, 2023Payday & personal loansImproper use of your reportReporting company used your report improperlyILExplainedYes
Dec 1, 2023Credit reportingImproper use of your reportReporting company used your report improperlyILExplainedYes
Oct 4, 2023Auto loans & leasesImproper use of your reportReporting company used your report improperlyILExplainedYes
Sep 29, 2023Credit reportingIncorrect information on your reportInformation belongs to someone elseILExplainedYes
Aug 11, 2023Credit reportingIncorrect information on your reportInformation belongs to someone elseILExplainedYes
Jul 10, 2023Credit cardsProblem when making paymentsProblem during payment processILFixedYes
Apr 30, 2023Debt collectionAttempts to collect debt not owedDebt was result of identity theftAZExplainedYes
Apr 15, 2023Auto loans & leasesManaging the loan or leaseBilling problemILExplainedYes
Apr 12, 2023Auto loans & leasesManaging the loan or leaseBilling problemILExplainedYes
Apr 12, 2023Auto loans & leasesProblems at the end of the loan or leaseProblem while selling or giving up the vehicleILExplainedYes
Feb 9, 2023Auto loans & leasesStruggling to pay your loanLender trying to repossess or disable the vehicleILExplainedYes
Dec 3, 2022Debt collectionAttempts to collect debt not owedDebt is not yoursOHExplainedYes
Nov 17, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemProblem with personal statement of disputeILExplainedYes
Feb 9, 2022Auto loans & leasesProblems at the end of the loan or leaseProblem while selling or giving up the vehicleILExplainedYes
Jan 27, 2022Credit reportingIncorrect information on your reportInformation belongs to someone elseILExplainedYes
Dec 6, 2021Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection servicePAExplainedYes
Dec 2, 2021Credit reportingIncorrect information on your reportInformation belongs to someone elsePAExplainedYes
Oct 28, 2021Auto loans & leasesStruggling to pay your loanLoan balance remaining after the vehicle is repossessed and soldILExplainedYes
Sep 13, 2021Credit reportingIncorrect information on your reportInformation belongs to someone elseILExplainedYes
Aug 3, 2021Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeILExplainedYes
Jul 28, 2021Debt collectionAttempts to collect debt not owedDebt is not yoursILExplainedYes
Jul 8, 2021Credit reportingIncorrect information on your reportAccount information incorrectILExplainedYes
Apr 6, 2021Credit reportingIncorrect information on your reportInformation belongs to someone elseILExplainedYes
Mar 27, 2021Auto loans & leasesManaging the loan or leaseProblem with the interest rateILExplainedYes
Dec 11, 2020Auto loans & leasesManaging the loan or leaseBilling problemILExplainedYes
Jul 10, 2020Debt collectionAttempts to collect debt not owedDebt was result of identity theftAZExplainedYes
Jun 24, 2020Credit reportingIncorrect information on your reportAccount information incorrectILExplainedYes
Apr 21, 2020Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeILExplainedYes
Apr 8, 2020Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offILExplainedYes
Mar 29, 2020Credit reportingIncorrect information on your reportInformation belongs to someone elseILExplainedYes
Apr 16, 2019Debt collectionFalse statements or representationAttempted to collect wrong amountILExplainedYes
Apr 8, 2019Debt collectionAttempts to collect debt not owedDebt was paidILExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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