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Debt collector · complaint record

Turning Point Solutions complaints

Consumers have filed 236 complaints about Turning Point Solutions since 2013, 13 of them in the last 12 months (+18% on the year before). It answered 92.3% on time and closed 0% with relief for the customer. The most common problem is took or threatened to take negative or legal action.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
236

Since July 2013

Last 12 months
13

+18% vs the year before

Answered on time
92.3%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
2

Newest: Oct 24, 2026

Rank
#652 of 1,963

Most complained-about debt collectors

Turning Point Solutions complaints by month

The busiest month was June 2014 (10 complaints). Complaints in the last 12 months are up 18% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Turning Point Solutions answered all time

  • Closed with monetary relief62.5%
  • Closed with non-monetary relief12050.8%
  • Closed with explanation10845.8%
  • Closed20.8%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Turning Point Solutions complaints are about

  • Debt collection21390%
  • Debt relief & credit repair10.4%
  • Payday & personal loans104%
  • Credit reporting83%
  • Other financial services20.8%
  • Credit cards10.4%
  • Student loans10.4%

Top Turning Point Solutions problems

Inside "Communication tactics"

  • Frequent or repeated calls 30
  • Threatened to take legal action 18
  • Used obscene, profane, or other abusive language 8
  • You told them to stop contacting you, but they keep trying 6
  • Called before 8am or after 9pm 2
  • Called after sent written cease of comm 1

Where Turning Point Solutions complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: California (26), Texas (21), Florida (17), Tennessee (14), Georgia (11).

Turning Point Solutions compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Turning Point SolutionsDebt collection-13+18%92.3%0%-

Compare side by side: Turning Point Solutions vs Green Square · Turning Point Solutions vs EMoneyUSA · Turning Point Solutions vs Mullooly Jeffrey Rooney & Flynn · Turning Point Solutions vs Credit World Services

What people say about Turning Point Solutions

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Latest Turning Point Solutions complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 24, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtFLExplainedYes
Oct 21, 2026Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtAZExplainedYes
Sep 29, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtFLExplainedYes
Sep 17, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtNJExplainedYes
Jun 26, 2026Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtOKExplainedYes
Jun 17, 2026Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtMAExplainedYes
Apr 22, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursWIExplainedYes
Apr 7, 2026Debt relief & credit repairProblem with customer serviceNJExplainedYes
Apr 1, 2026Debt collectionElectronic communicationsYou told them to stop contacting you, but they keep tryingGAExplainedNo
Mar 27, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedGAExplainedYes
Feb 3, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Jan 8, 2026Debt collectionCommunication tacticsFrequent or repeated callsCAExplainedYes

Questions about Turning Point Solutions

How many complaints does Turning Point Solutions have?

Turning Point Solutions has 236 complaints on record since July 2013, including 13 in the last 12 months and 2 in the last 30 days. That makes it number 1,303 of every company by complaints this year.

Does Turning Point Solutions respond to complaints?

Yes. Turning Point Solutions answered 92.3% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Turning Point Solutions?
Is Turning Point Solutions legit?

Turning Point Solutions is a real company with a public complaint record: consumers have complained about it 236 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Turning Point Solutions legit? for the signals, red flags and how to protect yourself.

Are complaints about Turning Point Solutions going up or down?

Up. There were 13 complaints in the last 12 months against 11 in the 12 before (+18%). See every month.

How do I file a complaint against Turning Point Solutions?

Complain to Turning Point Solutions in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Turning Point Solutions complaints come from?

Most come from California (26), Texas (21), Florida (17). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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