Auto loans & leases
United Consumer Finance auto loans & leases complaints
Consumers have filed 23 complaints about United Consumer Finance's auto loans & leases, 1 in the last 12 months. United Consumer Finance answered 100% on time and closed 0% with relief. See the whole United Consumer Finance record.
United Consumer Finance against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | United Consumer Finance | 1 | 100% | 0% |
Latest United Consumer Finance auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 22, 2025 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Sep 2, 2025 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Aug 16, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Jan 30, 2025 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Aug 9, 2024 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jun 10, 2024 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Dec 28, 2023 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Aug 17, 2023 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Nov 28, 2022 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Sep 9, 2022 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Nov 20, 2021 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Nov 4, 2021 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Oct 17, 2021 | Auto loans & leases | Getting a loan or leaseProblem with a trade-in | Explained |
| Mar 26, 2021 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Jan 23, 2021 | Auto loans & leases | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Nov 6, 2020 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Feb 15, 2018 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Jun 2, 2017 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Dec 7, 2016 | Auto loans & leases | Problems when you are unable to pay | Explained |
| Jul 19, 2016 | Auto loans & leases | Managing the loan or lease | Explained |
| Jan 20, 2014 | Auto loans & leases | Taking out the loan or lease | Explained |
| Nov 22, 2013 | Auto loans & leases | Taking out the loan or lease | Explained |
| Aug 14, 2013 | Auto loans & leases | Problems when you are unable to pay | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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