Complaint log
United Debt Counselors complaint log
The newest complaints about United Debt Counselors, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 30, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | No timely reply |
| Feb 15, 2023 | Debt relief & credit repair | Unexpected or other fees | Fixed |
| Jul 8, 2022 | Debt collection | False statements or representationAttempted to collect wrong amount | Money back |
| May 5, 2022 | Debt relief & credit repair | Confusing or misleading advertising or marketing | Money back |
| Feb 8, 2022 | Debt relief & credit repair | Fraud or scam | Money back |
| Mar 10, 2021 | Debt relief & credit repair | Fraud or scam | Money back |
| Jun 3, 2020 | Debt relief & credit repair | Confusing or misleading advertising or marketing | Explained |
| Apr 30, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 4, 2020 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Jan 30, 2020 | Debt relief & credit repair | Confusing or missing disclosures | Explained |
| Jan 26, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 8, 2020 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 28, 2019 | Debt relief & credit repair | Confusing or misleading advertising or marketing | Explained |
| Oct 27, 2019 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 28, 2019 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Jun 21, 2019 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | Explained |
| Jun 10, 2019 | Debt relief & credit repair | Problem with customer service | Fixed |
| May 14, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 10, 2019 | Debt relief & credit repair | Confusing or misleading advertising or marketing | Explained |
| Apr 24, 2019 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Apr 22, 2019 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Mar 26, 2019 | Credit cards | Other features, terms, or problemsOther problem | Explained |
| Mar 19, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 6, 2019 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Mar 6, 2019 | Debt relief & credit repair | Fraud or scam | Explained |
| Feb 12, 2019 | Debt relief & credit repair | Fraud or scam | Fixed |
| Feb 5, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jan 9, 2019 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Nov 28, 2018 | Debt relief & credit repair | Fraud or scam | Fixed |
| Oct 18, 2018 | Debt relief & credit repair | Fraud or scam | Explained |
| Apr 24, 2018 | Debt collection | False statements or representationAttempted to collect wrong amount | Money back |
| Sep 26, 2017 | Debt relief & credit repair | Fraud or scam | Money back |
| Aug 16, 2017 | Debt relief & credit repair | Fraud or scam | Fixed |
| Jul 15, 2017 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | Explained |
| Apr 11, 2017 | Debt relief & credit repair | Fraud or scam | Money back |
| Mar 21, 2017 | Debt relief & credit repair | Advertising and marketing | Explained |
| Mar 9, 2017 | Debt relief & credit repair | Fraud or scam | Money back |
| Feb 1, 2017 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works