Debt collector · complaint record
United Debt Counselors complaints
Filed under United Debt Counselors, LLC
Consumers have filed 38 complaints about United Debt Counselors since 2017, 1 of them in the last 12 months. It answered 0% on time and closed 35% with relief for the customer. The most common problem is communication tactics.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 38
- Last 12 months
- 1
- Answered on time
- 0%
- Closed with relief
- 35%
- Last 30 days
- 0
- Rank
- #1,510 of 1,963
Since February 2017
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Jan 30, 2026
Most complained-about debt collectors
United Debt Counselors complaints by month
The busiest month was March 2019 (4 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How United Debt Counselors answered all time
- Closed with monetary relief821.1%
- Closed with non-monetary relief513.2%
- Closed with explanation2463.2%
- Untimely response12.6%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What United Debt Counselors complaints are about
Top United Debt Counselors problems
Where United Debt Counselors complaints come from
Most complaints: New York (10), California (6), Texas (4), Virginia (3), Florida (3).
United Debt Counselors compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | United Debt CounselorsDebt collection | - | 1 | - |
Compare side by side: United Debt Counselors vs Green Square · United Debt Counselors vs EMoneyUSA · United Debt Counselors vs Mullooly Jeffrey Rooney & Flynn · United Debt Counselors vs Credit World Services
What people say about United Debt Counselors
All experiencesNo experiences with United Debt Counselors yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest United Debt Counselors complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 30, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | No timely reply |
| Feb 15, 2023 | Debt relief & credit repair | Unexpected or other fees | Fixed |
| Jul 8, 2022 | Debt collection | False statements or representationAttempted to collect wrong amount | Money back |
| May 5, 2022 | Debt relief & credit repair | Confusing or misleading advertising or marketing | Money back |
| Feb 8, 2022 | Debt relief & credit repair | Fraud or scam | Money back |
| Mar 10, 2021 | Debt relief & credit repair | Fraud or scam | Money back |
| Jun 3, 2020 | Debt relief & credit repair | Confusing or misleading advertising or marketing | Explained |
| Apr 30, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 4, 2020 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Jan 30, 2020 | Debt relief & credit repair | Confusing or missing disclosures | Explained |
| Jan 26, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 8, 2020 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
Questions about United Debt Counselors
How many complaints does United Debt Counselors have?
United Debt Counselors has 38 complaints on record since February 2017, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does United Debt Counselors respond to complaints?
Yes. United Debt Counselors answered 0% of its complaints on time (within 15 days) and closed 35% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with United Debt Counselors?
The most common problems are communication tactics (4), fraud or scam (10), false statements or representation (7).
Is United Debt Counselors legit?
United Debt Counselors is a real company with a public complaint record: consumers have complained about it 38 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is United Debt Counselors legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against United Debt Counselors?
Complain to United Debt Counselors in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most United Debt Counselors complaints come from?
Most come from New York (10), California (6), Texas (4). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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