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Complaint log

Universal Acceptance complaint log

The newest complaints about Universal Acceptance, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Apr 1, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursWAExplainedYes
Mar 28, 2026Credit reportingIncorrect information on your reportAccount information incorrectIAExplainedYes
Mar 28, 2026Credit reportingIncorrect information on your reportAccount information incorrectIAExplainedYes
Mar 26, 2026Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketingCOExplainedYes
Mar 25, 2026Debt collectionAttempts to collect debt not owedDebt was paidWAExplainedYes
Mar 7, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtCOExplainedYes
Mar 4, 2026Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketingCOExplainedYes
Mar 1, 2026Debt collectionElectronic communicationsFrequent or repeated messagesMNExplainedYes
Feb 28, 2026Credit reportingIncorrect information on your reportAccount status incorrectILExplainedYes
Feb 25, 2026Auto loans & leasesImproper use of your reportCredit inquiries on your report that you don't recognizeMNExplainedYes
Feb 18, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Feb 17, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMNExplainedYes
Feb 13, 2026Credit reportingIncorrect information on your reportAccount information incorrectCAExplainedYes
Feb 10, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Feb 4, 2026Auto loans & leasesRepossessionVoluntary repossessionTXExplainedYes
Feb 1, 2026Credit reportingIncorrect information on your reportInformation is incorrectMNExplainedYes
Feb 1, 2026Auto loans & leasesIncorrect information on your reportInformation is missing that should be on the reportMNExplainedYes
Jan 31, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanWAExplainedYes
Jan 27, 2026Credit reportingIncorrect information on your reportAccount status incorrectCOExplainedYes
Jan 19, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Jan 19, 2026Credit reportingIncorrect information on your reportAccount information incorrectWAExplainedYes
Jan 11, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysWAExplainedYes
Jan 10, 2026Credit reportingIncorrect information on your reportAccount status incorrectCAExplainedYes
Jan 8, 2026Auto loans & leasesIncorrect information on your reportAccount information incorrectMNExplainedYes
Dec 30, 2025Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketingWAExplainedYes
Dec 27, 2025Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offFLExplainedYes
Dec 27, 2025Credit reportingIncorrect information on your reportAccount status incorrectCAExplainedYes
Dec 24, 2025Credit reportingIncorrect information on your reportAccount status incorrectCAExplainedYes
Dec 22, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCAExplainedYes
Dec 18, 2025Auto loans & leasesRepossessionDeficiency balance after repossessionWAExplainedYes
Dec 18, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtCOExplainedYes
Dec 16, 2025Credit reportingIncorrect information on your reportAccount information incorrectMNExplainedYes
Dec 14, 2025Auto loans & leasesIncorrect information on your reportAccount status incorrectCAExplainedYes
Dec 11, 2025Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsCOExplainedYes
Dec 4, 2025Auto loans & leasesRepossessionVoluntary repossessionCOExplainedYes
Dec 4, 2025Credit reportingIncorrect information on your reportAccount status incorrectMNExplainedYes
Nov 30, 2025Credit reportingIncorrect information on your reportPersonal information incorrectNEExplainedYes
Nov 28, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Nov 25, 2025Credit reportingIncorrect information on your reportAccount status incorrectARExplainedYes
Nov 11, 2025Credit reportingIncorrect information on your reportAccount status incorrectCAExplainedYes
Nov 9, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedPAExplainedYes
Nov 7, 2025Auto loans & leasesIncorrect information on your reportAccount status incorrectCAExplainedYes
Oct 27, 2025Auto loans & leasesRepossessionVoluntary repossessionKSExplainedYes
Oct 25, 2025Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsCOExplainedYes
Oct 19, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeCAExplainedYes
Oct 8, 2025Credit reportingIncorrect information on your reportAccount information incorrectMNFixedYes
Sep 28, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMNExplainedYes
Sep 26, 2025Auto loans & leasesGetting a loan or leaseCredit denialCOExplainedYes
Sep 10, 2025Credit reportingIncorrect information on your reportAccount information incorrectCAExplainedYes
Sep 7, 2025Debt collectionWritten notification about debtDidn't receive notice of right to disputeCAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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