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Universal Finance complaints

Consumers have filed 9 complaints about Universal Finance since 2013, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is incorrect information on your report.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
9

Since January 2013

Last 12 months
1

new vs the year before

Answered on time
100%

Industry: 99.9%

Closed with relief
0%

Typical credit bureau: 32%

Last 30 days
0

Newest: May 4, 2026

Rank
#418 of 566

Most complained-about credit bureaus & report companies

Universal Finance complaints by month

The busiest month was January 2013 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Universal Finance answered all time

  • Closed with monetary relief111.1%
  • Closed with non-monetary relief111.1%
  • Closed with explanation777.8%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Universal Finance complaints are about

  • Credit reporting444%
  • Debt collection222%
  • Payday & personal loans222%
  • Auto loans & leases111%

Top Universal Finance problems

Inside "Incorrect information on your report"

  • Account status incorrect 1
  • Account information incorrect 1
  • Personal information incorrect 1

Where Universal Finance complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: California (4), North Carolina (3), Ohio (1), South Carolina (1).

Universal Finance compared with other credit bureaus & report companies

#CompanyScore12 monthsChangeOn timeReliefGrade
1Apple FinancingCredit reporting5728-10%100%0%C
2Nav TechnologiesCredit reporting55280%100%0%C
3Opportunity FundCredit reporting5127+35%100%0%C
4Heritage Financial GroupCredit reporting027+145%74.1%0%F
5Informative ResearchCredit reporting6026-24%100%0%C
6Pennsylvania Housing Finance AgencyCredit reporting5625-4%100%0%C
7King of Credit FinancialCredit reporting1025+4%0%0%F
8Universal FinanceCredit reporting-1new100%0%-

Compare side by side: Universal Finance vs Apple Financing · Universal Finance vs Nav Technologies · Universal Finance vs Opportunity Fund · Universal Finance vs Heritage Financial Group

What people say about Universal Finance

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Latest Universal Finance complaints

Full log
ReceivedAboutIssueStateAnswerOn time
May 4, 2026Credit reportingIncorrect information on your reportAccount information incorrectNCExplainedYes
Aug 16, 2022Credit reportingIncorrect information on your reportPersonal information incorrectNCExplainedYes
Jun 14, 2019Credit reportingIncorrect information on your reportAccount status incorrectCAExplainedYes
Dec 5, 2017Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeSCExplainedYes
Sep 25, 2017Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCAExplainedYes
Aug 24, 2016Payday & personal loansCan't contact lenderCAExplainedYes
Nov 21, 2014Payday & personal loansManaging the loan or leaseOHMoney backYes
Jan 27, 2014Debt collectionImproper contact or sharing of infoTalked to a third party about my debtCAFixedYes
Jan 14, 2013Auto loans & leasesManaging the loan or leaseNCExplainedNo

Questions about Universal Finance

How many complaints does Universal Finance have?

Universal Finance has 9 complaints on record since January 2013, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.

Does Universal Finance respond to complaints?

Yes. Universal Finance answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Universal Finance?
Is Universal Finance legit?

Universal Finance is a real company with a public complaint record: consumers have complained about it 9 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Universal Finance legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Universal Finance?

Complain to Universal Finance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Universal Finance complaints come from?

Most come from California (4), North Carolina (3), Ohio (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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