Complaint log
Upstart complaint log
The newest complaints about Upstart, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 1, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 1, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | In progress |
| Oct 31, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | In progress |
| Oct 30, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 30, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | In progress |
| Oct 29, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 29, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 29, 2026 | Payday & personal loans | Getting the loan | In progress |
| Oct 29, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 28, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Oct 28, 2026 | Payday & personal loans | Getting the loan | Explained |
| Oct 28, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Oct 28, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | In progress |
| Oct 28, 2026 | Payday & personal loans | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 27, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | In progress |
| Oct 27, 2026 | Payday & personal loans | Getting the loan | In progress |
| Oct 27, 2026 | Payday & personal loans | Incorrect information on your reportAccount status incorrect | In progress |
| Oct 27, 2026 | Payday & personal loans | Received a loan you didn't apply for | Explained |
| Oct 26, 2026 | Payday & personal loans | Getting the loan | Explained |
| Oct 26, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 26, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Oct 26, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Oct 25, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 24, 2026 | Payday & personal loans | Getting the loan | Explained |
| Oct 24, 2026 | Payday & personal loans | Problem when making payments | In progress |
| Oct 24, 2026 | Debt collection | Took or threatened to take negative or legal actionSued you without properly notifying you of lawsuit | Explained |
| Oct 24, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Oct 24, 2026 | Payday & personal loans | Problem when making payments | In progress |
| Oct 24, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Oct 24, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | Explained |
| Oct 24, 2026 | Payday & personal loans | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 23, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | In progress |
| Oct 23, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| Oct 22, 2026 | Payday & personal loans | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 22, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 22, 2026 | Payday & personal loans | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 22, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | In progress |
| Oct 22, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 22, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 21, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Oct 21, 2026 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Oct 21, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 20, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 20, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | In progress |
| Oct 19, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 19, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | In progress |
| Oct 19, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Oct 18, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 17, 2026 | Payday & personal loans | Getting the loan | In progress |
| Oct 17, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works