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Complaint log

Upstart complaint log

The newest complaints about Upstart, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 17, 2026Payday & personal loansIncorrect information on your reportAccount status incorrectCAExplainedYes
Oct 16, 2026Payday & personal loansProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phonePAExplainedYes
Oct 16, 2026Credit reportingIncorrect information on your reportAccount information incorrectCAExplainedYes
Oct 16, 2026Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
Oct 16, 2026Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Oct 15, 2026Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Oct 15, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMIExplainedYes
Oct 15, 2026Credit reportingIncorrect information on your reportAccount information incorrectDCExplainedYes
Oct 15, 2026Credit reportingIncorrect information on your reportAccount information incorrectNJExplainedYes
Oct 14, 2026Credit reportingImproper use of your reportReporting company used your report improperlyCAExplainedYes
Oct 14, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseCOExplainedYes
Oct 14, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysTXExplainedYes
Oct 14, 2026Auto loans & leasesManaging the loan or leaseBilling problemIAExplainedYes
Oct 14, 2026Payday & personal loansProblem with additional add-on products or services-ExplainedYes
Oct 14, 2026Payday & personal loansProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportINExplainedYes
Oct 14, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNCExplainedYes
Oct 14, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedOHExplainedYes
Oct 14, 2026Payday & personal loansProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Oct 14, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursAZExplainedYes
Oct 14, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNJExplainedYes
Oct 14, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Oct 14, 2026Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedPAExplainedYes
Oct 14, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Oct 13, 2026Payday & personal loansIncorrect information on your reportAccount information incorrectFLExplainedYes
Oct 13, 2026Credit reportingIncorrect information on your reportAccount information incorrectILExplainedYes
Oct 13, 2026Credit reportingIncorrect information on your reportAccount information incorrectMAExplainedYes
Oct 12, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNVExplainedYes
Oct 11, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftNYExplainedYes
Oct 11, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedFLExplainedYes
Oct 9, 2026Auto loans & leasesRepossessionDeficiency balance after repossessionOHIn progressYes
Oct 9, 2026Payday & personal loansWas approved for a loan, but didn't receive the moneyNYExplainedYes
Oct 9, 2026Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeTXExplainedYes
Oct 9, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysTXIn progressYes
Oct 9, 2026Credit reportingIncorrect information on your reportAccount information incorrectCAExplainedYes
Oct 8, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Oct 8, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountCOExplainedYes
Oct 8, 2026Payday & personal loansCharged fees or interest you didn't expectOHExplainedYes
Oct 8, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Oct 8, 2026Credit reportingIncorrect information on your reportAccount status incorrectAZExplainedYes
Oct 7, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNJExplainedYes
Oct 7, 2026Credit reportingIncorrect information on your reportAccount status incorrectOHExplainedYes
Oct 7, 2026Credit reportingIncorrect information on your reportAccount information incorrectNJExplainedYes
Oct 7, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNCIn progressYes
Oct 7, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Oct 7, 2026Credit reportingIncorrect information on your reportAccount information incorrectVAExplainedYes
Oct 7, 2026Credit reportingIncorrect information on your reportAccount status incorrectMOExplainedYes
Oct 6, 2026Payday & personal loansProblem when making paymentsNJExplainedYes
Oct 6, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Oct 5, 2026Credit cardsProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportPAExplainedYes
Oct 5, 2026Payday & personal loansCharged fees or interest you didn't expectLAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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