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Complaint log

Wave Financial USA complaint log

The newest complaints about Wave Financial USA, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 2, 2026Money transfers & appsManaging, opening, or closing your mobile wallet accountWANo timely replyNo
Aug 25, 2026Money transfers & appsMoney was not available when promisedTXNo timely replyNo
Jul 6, 2026CryptoMoney was not available when promisedFLNo timely replyNo
Jun 25, 2026Money transfers & appsOther transaction problemNYNo timely replyNo
Jun 3, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementMONo timely replyNo
May 21, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountNVNo timely replyNo
May 5, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletNCNo timely replyNo
Apr 23, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedAZNo timely replyNo
Apr 21, 2026Money transfers & appsMoney was not available when promisedWANo timely replyNo
Apr 21, 2026Money transfers & appsMoney was not available when promisedWANo timely replyNo
Apr 16, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletCONo timely replyNo
Apr 8, 2026Money transfers & appsMoney was not available when promisedWANo timely replyNo
Mar 27, 2026CryptoMoney was not available when promisedNENo timely replyNo
Mar 25, 2026Money transfers & appsManaging, opening, or closing your mobile wallet accountMTNo timely replyNo
Mar 19, 2026Money transfers & appsFraud or scamFLNo timely replyNo
Mar 17, 2026Money transfers & appsMoney was not available when promisedORNo timely replyNo
Feb 18, 2026Money transfers & appsMoney was not available when promisedTXNo timely replyNo
Feb 5, 2026Money transfers & appsMoney was not available when promisedTXNo timely replyNo
Feb 5, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftFLNo timely replyNo
Oct 27, 2025Money transfers & appsOther transaction problemORNo timely replyNo
Sep 23, 2025Bank accountsManaging an accountFunds not handled or disbursed as instructedCANo timely replyNo
Jun 25, 2025Money transfers & appsMoney was not available when promisedAZNo timely replyNo
May 12, 2025Money transfers & appsConfusing or missing disclosuresCAExplainedYes
May 12, 2025Money transfers & appsConfusing or misleading advertising or marketingNCExplainedYes
Mar 12, 2024Money transfers & appsFraud or scamIAExplainedYes
Mar 6, 2023Money transfers & appsManaging, opening, or closing your mobile wallet accountCAExplainedYes
Jan 24, 2023Credit cardsClosing your accountCan't close your accountTXExplainedYes
May 20, 2022Bank accountsManaging an accountDeposits and withdrawalsMIExplainedYes
May 20, 2022Money transfers & appsFraud or scamMIExplainedYes
Oct 5, 2021Money transfers & appsManaging, opening, or closing your mobile wallet accountTXExplainedYes
Sep 20, 2021Money transfers & appsOther transaction problem-ExplainedYes
Jul 29, 2021Money transfers & appsProblem with customer serviceGAExplainedYes
Jul 23, 2021Money transfers & appsOther transaction problemNYExplainedYes
May 14, 2021Money transfers & appsManaging, opening, or closing your mobile wallet accountGAExplainedYes
Apr 19, 2021Credit cardsOther features, terms, or problemsOther problemFLExplainedYes
Jan 30, 2020Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedTNExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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