Payment company · complaint record
Wave Financial USA complaints
Filed under Wave Financial USA Inc.
Consumers have filed 36 complaints about Wave Financial USA since 2020, 19 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is money was not available when promised. It is the 24th most complained-about of 72 payment apps & money transfer services this year.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 36
- Last 12 months
- 19
- Answered on time
- 0%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #24 of 72
Since January 2020
new vs the year before
Industry: 98.1%
Typical payment company: 16%
Newest: Sep 2, 2026
Most complained-about payment apps & money transfer services
Wave Financial USA complaints by month
The busiest month was April 2026 (5 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Wave Financial USA answered all time
- Closed with explanation1438.9%
- Untimely response2261.1%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Wave Financial USA complaints are about
Top Wave Financial USA problems
Where Wave Financial USA complaints come from
Most complaints: Texas (5), Washington (4), Florida (4), California (3), Arizona (2).
Wave Financial USA compared with other payment apps & money transfer services
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Ria EnviaMoney transfers & apps | 39 | 62 | D |
| 2 | Bill.ComMoney transfers & apps | 55 | 55 | C |
| 3 | Global Tel*LinkMoney transfers & apps | 40 | 46 | D |
| 4 | AirtmMoney transfers & apps | 0 | 38 | F |
| 5 | Paysend USMoney transfers & apps | 10 | 26 | F |
| 6 | Ingo MoneyMoney transfers & apps | 10 | 26 | F |
| 7 | PLS GroupMoney transfers & apps | 72 | 25 | B |
| 8 | Wave Financial USAMoney transfers & apps | - | 19 | - |
Compare side by side: Wave Financial USA vs Ria Envia · Wave Financial USA vs Bill.Com · Wave Financial USA vs Global Tel*Link · Wave Financial USA vs Airtm
What people say about Wave Financial USA
All experiencesNo experiences with Wave Financial USA yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Wave Financial USA complaints
Full logQuestions about Wave Financial USA
How many complaints does Wave Financial USA have?
Wave Financial USA has 36 complaints on record since January 2020, including 19 in the last 12 months and 0 in the last 30 days. That makes it number 1,102 of every company by complaints this year.
Does Wave Financial USA respond to complaints?
Yes. Wave Financial USA answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Wave Financial USA?
The most common problems are money was not available when promised (10), managing, opening, or closing your mobile wallet account (5), trouble accessing funds in your mobile or digital wallet (2).
Is Wave Financial USA legit?
Wave Financial USA is a real company with a public complaint record: consumers have complained about it 36 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Wave Financial USA legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Wave Financial USA?
Complain to Wave Financial USA in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Wave Financial USA complaints come from?
Most come from Texas (5), Washington (4), Florida (4). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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