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Debt collector · complaint record

We Collect complaints

Consumers have filed 66 complaints about We Collect since 2013, 7 of them in the last 12 months. It answered 14.3% on time and closed 0% with relief for the customer. The most common problem is false statements or representation.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
66

Since November 2013

Last 12 months
7

new vs the year before

Answered on time
14.3%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Aug 20, 2026

Rank
#837 of 1,963

Most complained-about debt collectors

We Collect complaints by month

The busiest month was August 2017 (4 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How We Collect answered all time

  • Closed with non-monetary relief23%
  • Closed with explanation6395.5%
  • Closed11.5%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What We Collect complaints are about

Top We Collect problems

Inside "Attempts to collect debt not owed"

  • Debt is not yours 10
  • Debt was paid 5
  • Debt was result of identity theft 2
  • Debt was already discharged in bankruptcy and is no longer owed 1

Where We Collect complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Oregon (43), Washington (15), Idaho (2), Florida (2), California (1).

We Collect compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8We CollectDebt collection-7new14.3%0%-

Compare side by side: We Collect vs Green Square · We Collect vs EMoneyUSA · We Collect vs Mullooly Jeffrey Rooney & Flynn · We Collect vs Credit World Services

What people say about We Collect

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Latest We Collect complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Aug 20, 2026Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialORExplainedNo
Jul 14, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountIDExplainedNo
Jun 25, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountORExplainedYes
Jun 4, 2026Debt collectionFalse statements or representationIndicated you were committing crime by not paying debtORExplainedNo
May 9, 2026Credit reportingIncorrect information on your reportAccount information incorrectWAExplainedNo
Jan 27, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountORExplainedNo
Jan 2, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseORExplainedNo
Oct 21, 2025Debt collectionAttempts to collect debt not owedDebt was paidORExplainedNo
Jun 1, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursWAExplainedYes
Mar 10, 2025Debt collectionAttempts to collect debt not owedDebt was paidWAExplainedYes
Mar 10, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountWAExplainedYes
Aug 27, 2024Debt collectionWritten notification about debtDidn't receive enough information to verify debtORExplainedYes

Questions about We Collect

How many complaints does We Collect have?

We Collect has 66 complaints on record since November 2013, including 7 in the last 12 months and 0 in the last 30 days. That makes it number 1,664 of every company by complaints this year.

Does We Collect respond to complaints?

Yes. We Collect answered 14.3% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with We Collect?
Is We Collect legit?

We Collect is a real company with a public complaint record: consumers have complained about it 66 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is We Collect legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against We Collect?

Complain to We Collect in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most We Collect complaints come from?

Most come from Oregon (43), Washington (15), Idaho (2). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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