Complaint log

Webster Bank complaint log

The newest complaints about Webster Bank, as they are published, with the company's answer. Open any one for the full record and to discuss it.

Received	About	Issue	State	Answer	On time
Aug 7, 2026	Bank accounts	Problem caused by your funds being lowOverdrafts and overdraft fees	CA	Explained	Yes
Aug 6, 2026	Bank accounts	Managing an accountDeposits and withdrawals	NY	Explained	Yes
Aug 3, 2026	Bank accounts	Managing an accountDeposits and withdrawals	NY	Explained	Yes
Aug 1, 2026	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	NH	Explained	Yes
Jul 30, 2026	Bank accounts	Managing an accountProblem making or receiving payments	NY	Explained	Yes
Jul 25, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	NJ	Explained	Yes
Jul 24, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	NY	Explained	Yes
Jul 22, 2026	Bank accounts	Managing an accountBanking errors	NC	Explained	Yes
Jul 19, 2026	Bank accounts	Closing an accountCan't close your account	MA	Explained	Yes
Jul 18, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	PA	Explained	Yes
Jul 14, 2026	Bank accounts	Managing an accountDeposits and withdrawals	IL	Explained	Yes
Jul 10, 2026	Mortgages	Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process	NY	Explained	Yes
Jul 10, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	NY	Explained	Yes
Jul 8, 2026	Bank accounts	Managing an accountProblem making or receiving payments	CT	Explained	Yes
Jul 7, 2026	Bank accounts	Managing an accountFee problem	NY	Explained	Yes
Jul 4, 2026	Bank accounts	Managing an accountDeposits and withdrawals	GA	Explained	Yes
Jul 1, 2026	Prepaid & gift cards	Trouble using the cardTrouble using the card to spend money in a store or online	FL	Explained	Yes
Jun 30, 2026	Bank accounts	Managing an accountProblem accessing account	NY	Explained	Yes
Jun 26, 2026	Bank accounts	Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount	CT	Explained	Yes
Jun 25, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	CA	Explained	Yes
Jun 25, 2026	Bank accounts	Managing an accountCashing a check	CT	Explained	Yes
Jun 24, 2026	Bank accounts	Managing an accountProblem making or receiving payments	MA	Explained	Yes
Jun 24, 2026	Money transfers & apps	Other transaction problem	IA	Explained	Yes
Jun 23, 2026	Bank accounts	Managing an accountDeposits or withdrawals	NY	Explained	Yes
Jun 22, 2026	Bank accounts	Managing an accountDeposits and withdrawals	CO	Explained	Yes
Jun 22, 2026	Bank accounts	Managing an accountProblem accessing account	VA	Explained	Yes
Jun 22, 2026	Money transfers & apps	Other transaction problem	SC	Explained	Yes
Jun 21, 2026	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	PA	Explained	Yes
Jun 21, 2026	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	TX	Explained	Yes
Jun 19, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	IL	Explained	Yes
Jun 16, 2026	Bank accounts	Managing an accountFee problem	CA	Explained	Yes
Jun 16, 2026	Bank accounts	Managing an accountDeposits and withdrawals	CT	Explained	Yes
Jun 15, 2026	Bank accounts	Managing an accountDeposits and withdrawals	CT	Explained	Yes
Jun 12, 2026	Bank accounts	Managing an accountDeposits and withdrawals	NY	Explained	Yes
Jun 12, 2026	Bank accounts	Managing an accountBanking errors	CT	Explained	Yes
Jun 11, 2026	Bank accounts	Managing an accountCashing a check	CA	Explained	Yes
Jun 11, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	SC	Explained	Yes
Jun 10, 2026	Bank accounts	Managing an accountProblem accessing account	KY	Explained	Yes
Jun 9, 2026	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	FL	Explained	Yes
Jun 8, 2026	Bank accounts	Managing an accountDeposits and withdrawals	CA	Explained	Yes
Jun 4, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	CT	Explained	Yes
Jun 3, 2026	Bank accounts	Managing an accountDeposits and withdrawals	MA	Explained	Yes
Jun 2, 2026	Bank accounts	Closing an accountCan't close your account	IL	Explained	Yes
Jun 1, 2026	Bank accounts	Managing an accountDeposits and withdrawals	FL	Explained	Yes
May 27, 2026	Bank accounts	Managing an accountDeposits and withdrawals	CT	Explained	Yes
May 26, 2026	Bank accounts	Closing an accountCompany closed your account	MD	Explained	Yes
May 24, 2026	Credit reporting	Problem with fraud alerts or security freezes	NY	Explained	Yes
May 22, 2026	Bank accounts	Managing an accountDeposits and withdrawals	VA	Explained	Yes
May 20, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	GA	Explained	Yes
May 20, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	NY	Explained	Yes

Complaint records are public consumer complaints filed with U.S. regulators, checked 10 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works