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Debt collector · complaint record

Yes Online complaints

Consumers have filed 24 complaints about Yes Online since 2023, 3 of them in the last 12 months. It answered 66.7% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
24

Since October 2023

Last 12 months
3

new vs the year before

Answered on time
66.7%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Apr 17, 2026

Rank
#1,125 of 1,963

Most complained-about debt collectors

Yes Online complaints by month

The busiest month was February 2024 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Yes Online answered all time

  • Closed with explanation24100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Yes Online complaints are about

  • Debt collection1979%
  • Credit reporting521%

Top Yes Online problems

Inside "Attempts to collect debt not owed"

  • Debt is not yours 6
  • Debt was result of identity theft 1
  • Debt was paid 1

Where Yes Online complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: New York (3), Arizona (3), California (2), North Carolina (2), Washington (2).

Yes Online compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Yes OnlineDebt collection-3new66.7%0%-

Compare side by side: Yes Online vs Green Square · Yes Online vs EMoneyUSA · Yes Online vs Mullooly Jeffrey Rooney & Flynn · Yes Online vs Credit World Services

What people say about Yes Online

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Latest Yes Online complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Apr 17, 2026Debt collectionWritten notification about debtNotification didn't disclose it was an attempt to collect a debtNCExplainedYes
Jan 24, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftSCExplainedNo
Jan 20, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
May 16, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedAZExplainedYes
Feb 5, 2025Credit reportingProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsWAExplainedYes
Feb 5, 2025Credit reportingProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsWAExplainedYes
Jan 23, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursDEExplainedYes
Dec 3, 2024Credit reportingImproper use of your reportReporting company used your report improperlyCAExplainedNo
Nov 16, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursDEExplainedYes
Nov 15, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountNYExplainedYes
Nov 10, 2024Debt collectionWritten notification about debtDidn't receive enough information to verify debtNYExplainedYes
Oct 21, 2024Credit reportingIncorrect information on your reportPersonal information incorrectFLExplainedNo

Questions about Yes Online

How many complaints does Yes Online have?

Yes Online has 24 complaints on record since October 2023, including 3 in the last 12 months and 0 in the last 30 days. That makes it number 2,246 of every company by complaints this year.

Does Yes Online respond to complaints?

Yes. Yes Online answered 66.7% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Yes Online?
Is Yes Online legit?

Yes Online is a real company with a public complaint record: consumers have complained about it 24 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Yes Online legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Yes Online?

Complain to Yes Online in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Yes Online complaints come from?

Most come from New York (3), Arizona (3), California (2). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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