Mortgages
Zions Bancorporation mortgages complaints
Consumers have filed 218 complaints about Zions Bancorporation's mortgages, 25 in the last 12 months. Zions Bancorporation answered 100% on time and closed 4% with relief. See the whole Zions Bancorporation record.
Zions Bancorporation against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Zions Bancorporation | 25 | 100% | 4% |
Latest Zions Bancorporation mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 31, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Oct 17, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Sep 24, 2026 | Mortgages | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 18, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Explained |
| Sep 4, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Aug 30, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Aug 6, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Jun 26, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Jun 10, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Explained |
| May 21, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| May 18, 2026 | Mortgages | Trouble during payment processInterest rate | Explained |
| May 11, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| May 7, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Apr 30, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Apr 11, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Mar 29, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisal | Money back |
| Mar 9, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Mar 3, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Feb 24, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Jan 29, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Jan 14, 2026 | Mortgages | Trouble during payment processFees charged | Explained |
| Dec 22, 2025 | Mortgages | Trouble during payment processFees charged | Explained |
| Dec 17, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Nov 19, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Nov 19, 2025 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Sep 24, 2025 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 27, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Jul 24, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jun 28, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Feb 28, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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