Bank · complaint record
Acorns Grow complaints
Filed under Acorns Grow Incorporated
Consumers have filed 128 complaints about Acorns Grow since 2025, 118 of them in the last 12 months (+1,080% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical bank. The most common problem is managing an account. It is the 50th most complained-about of 188 banks & credit unions this year.
Weak response record. How it works
- Complaints on record
- 128
- Last 12 months
- 118
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 13
- Rank
- #50 of 188
Since September 2025
+1,080% vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Nov 6, 2026
Most complained-about banks & credit unions
Acorns Grow complaints by month
The busiest month was October 2026 (16 complaints). Complaints in the last 12 months are up 1,080% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Acorns Grow answered last 12 months
- Closed with explanation118100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers0/400% closed with relief
- Complaint trend0/15+1,080% vs last year
What Acorns Grow complaints are about
Top Acorns Grow problems last 12 months
Inside "Managing an account"
- Deposits and withdrawals 19
- Funds not handled or disbursed as instructed 13
- Problem using a debit or ATM card 5
- Problem accessing account 4
- Banking errors 4
- Problem making or receiving payments 1
Where Acorns Grow complaints come from
Most complaints: California (20), Texas (12), Florida (11), Illinois (8), New York (8).
Acorns Grow compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Fulton FinancialBank accounts | 50 | 125 | C |
| 2 | UMB FinancialBank accounts | 57 | 123 | C |
| 3 | Acorns GrowBank accounts | 45 | 118 | D |
| 4 | Old National BancorpBank accounts | 63 | 113 | C |
| 5 | Bank of New York MellonBank accounts | 28 | 112 | F |
| 6 | Ameris BancorpBank accounts | 48 | 112 | D |
| 7 | First National Bank of PennsylvaniaBank accounts | 69 | 108 | B |
| 8 | Hancock Whitney BankBank accounts | 75 | 105 | B |
Compare side by side: Acorns Grow vs Fulton Financial · Acorns Grow vs UMB Financial · Acorns Grow vs Old National Bancorp · Acorns Grow vs Bank of New York Mellon
What people say about Acorns Grow
All experiencesNo experiences with Acorns Grow yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Acorns Grow complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 6, 2026 | Money transfers & apps | Problem with customer service | Explained |
| Nov 6, 2026 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Nov 6, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Nov 2, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Oct 28, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Oct 27, 2026 | Bank accounts | Closing an accountCan't close your account | Explained |
| Oct 27, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | Explained |
| Oct 23, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Oct 21, 2026 | Bank accounts | Problem with a lender or other company charging your accountCan't stop withdrawals from your account | Explained |
| Oct 21, 2026 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Oct 21, 2026 | Crypto | Fraud or scam | Explained |
| Oct 20, 2026 | Bank accounts | Closing an accountCan't close your account | Explained |
Questions about Acorns Grow
How many complaints does Acorns Grow have?
Acorns Grow has 128 complaints on record since September 2025, including 118 in the last 12 months and 13 in the last 30 days. That makes it number 435 of every company by complaints this year.
Does Acorns Grow respond to complaints?
Yes. Acorns Grow answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 45/100 (grade D).
What do people complain about most with Acorns Grow?
The most common problems are managing an account (48), closing an account (24), problem with a lender or other company charging your account (14).
Is Acorns Grow legit?
Acorns Grow is a real company with a public complaint record: consumers have complained about it 128 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Acorns Grow legit? for the signals, red flags and how to protect yourself.
Are complaints about Acorns Grow going up or down?
Up. There were 118 complaints in the last 12 months against 10 in the 12 before (+1,080%). See every month.
How do I file a complaint against Acorns Grow?
Complain to Acorns Grow in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Acorns Grow complaints come from?
Most come from California (20), Texas (12), Florida (11). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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