Bank · complaint record
Old National Bancorp complaints
Consumers have filed 591 complaints about Old National Bancorp since 2015, 113 of them in the last 12 months (+24% on the year before). It answered 100% on time and closed 10% with relief for the customer - less often than a typical bank. The most common problem is managing an account.
Average response record. How it works
- Complaints on record
- 591
- Last 12 months
- 113
- Answered on time
- 100%
- Closed with relief
- 10%
- Last 30 days
- 5
- Rank
- #51 of 188
Since January 2015
+24% vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Oct 29, 2026
Most complained-about banks & credit unions
Old National Bancorp complaints by month
The busiest month was July 2022 (27 complaints). Complaints in the last 12 months are up 24% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Old National Bancorp answered last 12 months
- Closed with monetary relief98%
- Closed with non-monetary relief21.8%
- Closed with explanation10290.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers10/409.7% closed with relief
- Complaint trend8/15+24% vs last year
What Old National Bancorp complaints are about
Top Old National Bancorp problems last 12 months
Inside "Managing an account"
- Deposits and withdrawals 50
- Problem using a debit or ATM card 33
- Funds not handled or disbursed as instructed 32
- Problem accessing account 26
- Banking errors 25
- Problem making or receiving payments 14
Where Old National Bancorp complaints come from
Most complaints: Illinois (184), Indiana (133), Wisconsin (63), Minnesota (43), Michigan (36).
Old National Bancorp compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | UMB FinancialBank accounts | 57 | 123 | C |
| 2 | Acorns GrowBank accounts | 45 | 118 | D |
| 3 | Old National BancorpBank accounts | 63 | 113 | C |
| 4 | Bank of New York MellonBank accounts | 28 | 112 | F |
| 5 | Ameris BancorpBank accounts | 48 | 112 | D |
| 6 | First National Bank of PennsylvaniaBank accounts | 69 | 108 | B |
| 7 | Hancock Whitney BankBank accounts | 75 | 105 | B |
| 8 | EverBankBank accounts | 43 | 105 | D |
Compare side by side: Old National Bancorp vs UMB Financial · Old National Bancorp vs Acorns Grow · Old National Bancorp vs Bank of New York Mellon · Old National Bancorp vs Ameris Bancorp
What people say about Old National Bancorp
All experiencesNo experiences with Old National Bancorp yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Old National Bancorp complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 29, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 27, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Oct 27, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 27, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Oct 23, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Oct 15, 2026 | Bank accounts | Managing an accountBanking errors | Explained |
| Oct 14, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Oct 12, 2026 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Oct 11, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Oct 9, 2026 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Oct 5, 2026 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Sep 28, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
Questions about Old National Bancorp
How many complaints does Old National Bancorp have?
Old National Bancorp has 591 complaints on record since January 2015, including 113 in the last 12 months and 5 in the last 30 days. That makes it number 448 of every company by complaints this year.
Does Old National Bancorp respond to complaints?
Yes. Old National Bancorp answered 100% of its complaints on time (within 15 days) and closed 10% with relief - money back or a fix; 8% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 63/100 (grade C).
What do people complain about most with Old National Bancorp?
The most common problems are managing an account (205), problem with a lender or other company charging your account (47), closing an account (34).
Is Old National Bancorp legit?
Old National Bancorp is a real company with a public complaint record: consumers have complained about it 591 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Old National Bancorp legit? for the signals, red flags and how to protect yourself.
Are complaints about Old National Bancorp going up or down?
Up. There were 113 complaints in the last 12 months against 91 in the 12 before (+24%). See every month.
How do I file a complaint against Old National Bancorp?
Complain to Old National Bancorp in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Old National Bancorp complaints come from?
Most come from Illinois (184), Indiana (133), Wisconsin (63). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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