Debt collector · complaint record
Adelante complaints
Filed under Adelante, Inc
Consumers have filed 102 complaints about Adelante since 2020, 26 of them in the last 12 months (+37% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is written notification about debt.
Average response record. How it works
- Complaints on record
- 102
- Last 12 months
- 26
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 2
- Rank
- #457 of 1,963
Since September 2020
+37% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Nov 4, 2026
Most complained-about debt collectors
Adelante complaints by month
The busiest month was November 2025 (7 complaints). Complaints in the last 12 months are up 37% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Adelante answered last 12 months
- Closed with explanation26100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers0/400% closed with relief
- Complaint trend6/15+37% vs last year
What Adelante complaints are about
Top Adelante problems
Inside "Written notification about debt"
- Didn't receive enough information to verify debt 21
- Didn't receive notice of right to dispute 10
- Notification didn't disclose it was an attempt to collect a debt 1
Where Adelante complaints come from
Most complaints: Texas (74), Florida (7), California (5), Nevada (2), Illinois (2).
Adelante compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | UlrsDebt collection | 15 | 26 | F |
| 2 | Debt Collectors InternationalDebt collection | 54 | 26 | C |
| 3 | Global Credit & CollectionDebt collection | 3 | 26 | F |
| 4 | Recovery Management SolutionsDebt collection | 51 | 26 | C |
| 5 | Constar Financial ServicesDebt collection | 33 | 26 | F |
| 6 | Triton Recovery GroupDebt collection | 29 | 26 | F |
| 7 | Cars AmericaDebt collection | 10 | 26 | F |
| 8 | AdelanteDebt collection | 51 | 26 | C |
Compare side by side: Adelante vs Ulrs · Adelante vs Debt Collectors International · Adelante vs Global Credit & Collection · Adelante vs Recovery Management Solutions
What people say about Adelante
All experiencesNo experiences with Adelante yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Adelante complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 4, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 28, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 6, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 5, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jul 24, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jul 20, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 9, 2026 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Jun 25, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jun 18, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| May 6, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 20, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Mar 19, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
Questions about Adelante
How many complaints does Adelante have?
Adelante has 102 complaints on record since September 2020, including 26 in the last 12 months and 2 in the last 30 days. That makes it number 947 of every company by complaints this year.
Does Adelante respond to complaints?
Yes. Adelante answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 51/100 (grade C).
What do people complain about most with Adelante?
The most common problems are written notification about debt (32), attempts to collect debt not owed (31), problem with a company's investigation into an existing problem (4).
Is Adelante legit?
Adelante is a real company with a public complaint record: consumers have complained about it 102 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Adelante legit? for the signals, red flags and how to protect yourself.
Are complaints about Adelante going up or down?
Up. There were 26 complaints in the last 12 months against 19 in the 12 before (+37%). See every month.
How do I file a complaint against Adelante?
Complain to Adelante in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Adelante complaints come from?
Most come from Texas (74), Florida (7), California (5). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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