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Complaint log

Affirm complaint log

The newest complaints about Affirm, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 27, 2026Payday & personal loansProblem with additional add-on products or servicesSCExplainedYes
Oct 27, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Oct 27, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursINExplainedYes
Oct 27, 2026Money transfers & appsManaging, opening, or closing your mobile wallet accountCAIn progressYes
Oct 27, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMSExplainedYes
Oct 27, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Oct 27, 2026Credit reportingIncorrect information on your reportAccount information incorrectNYExplainedYes
Oct 27, 2026Payday & personal loansProblem when making paymentsGAExplainedYes
Oct 27, 2026Payday & personal loansProblem when making paymentsTXExplainedYes
Oct 27, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeTXExplainedYes
Oct 26, 2026Payday & personal loansProblem when making paymentsNJExplainedYes
Oct 26, 2026Payday & personal loansStruggling to pay your loanMOExplainedYes
Oct 26, 2026Payday & personal loansProblem when making paymentsILExplainedYes
Oct 26, 2026Payday & personal loansIncorrect information on your reportPersonal information incorrectINExplainedYes
Oct 26, 2026Payday & personal loansProblem when making paymentsTXExplainedYes
Oct 26, 2026Payday & personal loansProblem with the payoff process at the end of the loanMNExplainedYes
Oct 26, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Oct 26, 2026Credit reportingIncorrect information on your reportAccount information incorrectCOExplainedYes
Oct 26, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Oct 26, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgeMIExplainedYes
Oct 26, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Oct 26, 2026Payday & personal loansProblem with additional add-on products or servicesNJExplainedYes
Oct 26, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursPAExplainedYes
Oct 26, 2026Payday & personal loansProblem when making paymentsCTExplainedYes
Oct 26, 2026Payday & personal loansProblem when making paymentsNCExplainedYes
Oct 26, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursILExplainedYes
Oct 26, 2026Payday & personal loansProblem when making paymentsMSExplainedYes
Oct 26, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Oct 26, 2026Payday & personal loansProblem with additional add-on products or servicesTXExplainedYes
Oct 26, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Oct 26, 2026Debt collectionElectronic communicationsFrequent or repeated messagesNYExplainedYes
Oct 26, 2026Payday & personal loansProblem when making paymentsWAExplainedYes
Oct 26, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Oct 26, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Oct 26, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Oct 26, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMIExplainedYes
Oct 26, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementPRExplainedYes
Oct 26, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedYes
Oct 26, 2026Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedYes
Oct 26, 2026Payday & personal loansProblem with additional add-on products or servicesFLExplainedYes
Oct 26, 2026Credit reportingImproper use of your reportReporting company used your report improperlyCAExplainedYes
Oct 26, 2026Credit reportingImproper use of your reportReporting company used your report improperlyMDExplainedYes
Oct 26, 2026Payday & personal loansProblem when making paymentsOHExplainedYes
Oct 26, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Oct 26, 2026Credit reportingImproper use of your reportReporting company used your report improperlyMDExplainedYes
Oct 26, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursLAExplainedYes
Oct 26, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes
Oct 26, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Oct 26, 2026Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Oct 26, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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