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Complaint log

Affirm complaint log

The newest complaints about Affirm, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 28, 2026Payday & personal loansCharged fees or interest you didn't expectAZExplainedYes
Oct 28, 2026Payday & personal loansProblem with the payoff process at the end of the loanNCIn progressYes
Oct 28, 2026Payday & personal loansProblem when making paymentsUTExplainedYes
Oct 28, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Oct 28, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedGAExplainedYes
Oct 28, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Oct 28, 2026Credit reportingIncorrect information on your reportAccount status incorrectNYExplainedYes
Oct 28, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursALExplainedYes
Oct 28, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursSCExplainedYes
Oct 28, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMDExplainedYes
Oct 28, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXIn progressYes
Oct 28, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNCExplainedYes
Oct 28, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursILExplainedYes
Oct 28, 2026Payday & personal loansProblem when making paymentsSCExplainedYes
Oct 28, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Oct 28, 2026Payday & personal loansProblem when making paymentsVAExplainedYes
Oct 28, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTNIn progressYes
Oct 28, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNCExplainedYes
Oct 28, 2026Debt collectionCommunication tacticsCalled before 8am or after 9pmLAExplainedYes
Oct 28, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardARExplainedYes
Oct 28, 2026Payday & personal loansProblem when making paymentsCAIn progressYes
Oct 28, 2026Payday & personal loansCharged fees or interest you didn't expectNYExplainedYes
Oct 28, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementARExplainedYes
Oct 28, 2026Payday & personal loansProblem with additional add-on products or servicesCOExplainedYes
Oct 27, 2026Payday & personal loansProblem when making paymentsFLExplainedYes
Oct 27, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysTXExplainedYes
Oct 27, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Oct 27, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Oct 27, 2026Credit reportingIncorrect information on your reportAccount information incorrectILExplainedYes
Oct 27, 2026Payday & personal loansProblem when making paymentsGAExplainedYes
Oct 27, 2026Payday & personal loansProblem with additional add-on products or servicesSCExplainedYes
Oct 27, 2026Payday & personal loansStruggling to pay your loanFLExplainedYes
Oct 27, 2026Payday & personal loansIncorrect information on your reportInformation belongs to someone elsePRExplainedYes
Oct 27, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Oct 27, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftSCExplainedYes
Oct 27, 2026Payday & personal loansProblem when making paymentsTNExplainedYes
Oct 27, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportOHExplainedYes
Oct 27, 2026Payday & personal loansCharged fees or interest you didn't expectMIExplainedYes
Oct 27, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedDEExplainedYes
Oct 27, 2026Payday & personal loansProblem with additional add-on products or servicesCAExplainedYes
Oct 27, 2026Payday & personal loansProblem when making paymentsFLExplainedYes
Oct 27, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementARExplainedYes
Oct 27, 2026Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Oct 27, 2026Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Oct 27, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Oct 27, 2026Payday & personal loansIncorrect information on your reportAccount information incorrectMIExplainedYes
Oct 27, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Oct 27, 2026Payday & personal loansGetting the loanMNExplainedYes
Oct 27, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Oct 27, 2026Debt collectionAttempts to collect debt not owedDebt was paidPAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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