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Complaint log

Affirm complaint log

The newest complaints about Affirm, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 22, 2026Payday & personal loansProblem with additional add-on products or servicesFLExplainedYes
Oct 22, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursLAExplainedYes
Oct 22, 2026Credit cardsStruggling to pay your billProblem lowering your monthly paymentsNCExplainedYes
Oct 22, 2026Payday & personal loansProblem when making paymentsWAExplainedYes
Oct 22, 2026Payday & personal loansProblem with the payoff process at the end of the loanCAExplainedYes
Oct 22, 2026Payday & personal loansProblem when making paymentsVAExplainedYes
Oct 22, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMSExplainedYes
Oct 22, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNYExplainedYes
Oct 22, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingKSExplainedYes
Oct 22, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Oct 22, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Oct 22, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateALExplainedYes
Oct 22, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Oct 22, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursSCExplainedYes
Oct 22, 2026Credit reportingImproper use of your reportReporting company used your report improperlyMDExplainedYes
Oct 22, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Oct 22, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftCAExplainedYes
Oct 22, 2026Payday & personal loansStruggling to pay your loanCAExplainedYes
Oct 22, 2026Payday & personal loansCharged fees or interest you didn't expectAZExplainedYes
Oct 22, 2026Payday & personal loansProblem with the payoff process at the end of the loanNJExplainedYes
Oct 21, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementSCExplainedYes
Oct 21, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNCExplainedYes
Oct 21, 2026Debt collectionElectronic communicationsFrequent or repeated messagesMNExplainedYes
Oct 21, 2026Credit reportingImproper use of your reportReporting company used your report improperlyMSExplainedYes
Oct 21, 2026Payday & personal loansProblem with additional add-on products or servicesFLExplainedYes
Oct 21, 2026Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Oct 21, 2026Credit cardsOther features, terms, or problemsProblem with customer serviceCAExplainedYes
Oct 21, 2026Payday & personal loansProblem when making paymentsNCExplainedYes
Oct 21, 2026Payday & personal loansProblem when making paymentsNYExplainedYes
Oct 21, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountVAExplainedYes
Oct 21, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountCAExplainedYes
Oct 21, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftSCExplainedYes
Oct 21, 2026Debt collectionCommunication tacticsFrequent or repeated callsMDExplainedYes
Oct 21, 2026Payday & personal loansProblem with the payoff process at the end of the loanMDExplainedYes
Oct 21, 2026Debt collectionAttempts to collect debt not owedDebt was paidNJExplainedYes
Oct 21, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNCExplainedYes
Oct 21, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursSCExplainedYes
Oct 21, 2026Payday & personal loansProblem when making paymentsORExplainedYes
Oct 21, 2026Credit reportingIncorrect information on your reportAccount information incorrectNJExplainedYes
Oct 21, 2026Payday & personal loansGetting the loanGAExplainedYes
Oct 21, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursPAExplainedYes
Oct 21, 2026Payday & personal loansProblem when making paymentsCAExplainedYes
Oct 21, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Oct 21, 2026Payday & personal loansProblem when making paymentsNYExplainedYes
Oct 21, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Oct 20, 2026Debt collectionCommunication tacticsFrequent or repeated callsHIExplainedYes
Oct 20, 2026Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedYes
Oct 20, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Oct 20, 2026Credit reportingImproper use of your reportReporting company used your report improperlyINExplainedYes
Oct 20, 2026Payday & personal loansCan't contact lender or servicerORExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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