Amcap Investments against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Amcap Investments | 0 | new | - | - | 34 |
Every mortgage company ranked
Latest Amcap Investments mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 28, 2025 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | TX | Explained | Yes |
| Jun 4, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | TX | Explained | Yes |
| Jul 27, 2023 | Mortgages | Trouble during payment process | TX | Explained | No |
| May 3, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TX | Explained | No |
| Feb 13, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TX | Explained | No |
| Jan 25, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TX | Explained | Yes |
| Dec 4, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TX | Explained | Yes |
| Oct 14, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TX | Explained | Yes |
| Aug 3, 2022 | Mortgages | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | TX | Explained | Yes |
| Jul 11, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TX | Explained | Yes |
| May 11, 2022 | Mortgages | Trouble during payment process | TX | Explained | Yes |
| Nov 23, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TX | Explained | Yes |
| Nov 17, 2021 | Mortgages | Closing on a mortgage | TX | Explained | Yes |
| Aug 18, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | Explained | Yes |
| Jul 12, 2021 | Mortgages | Closing on a mortgage | CA | Explained | Yes |
| Jun 8, 2021 | Mortgages | Trouble during payment process | TX | Money back | Yes |
| Apr 15, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TX | Explained | Yes |
| Mar 21, 2021 | Mortgages | Closing on a mortgage | TN | Explained | Yes |
| Mar 15, 2021 | Mortgages | Trouble during payment process | TX | Explained | Yes |
| Nov 8, 2020 | Mortgages | Closing on a mortgage | MS | Explained | Yes |
| Sep 4, 2020 | Mortgages | Trouble during payment process | TX | Money back | Yes |
| Jun 17, 2020 | Mortgages | Struggling to pay mortgage | TX | Explained | Yes |
| May 5, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TX | Explained | Yes |
| May 20, 2019 | Mortgages | Closing on a mortgage | TX | Explained | Yes |
| Aug 11, 2017 | Mortgages | Closing on a mortgage | MD | Money back | Yes |
| Jul 14, 2017 | Mortgages | Struggling to pay mortgage | TX | Explained | Yes |
| Jan 25, 2017 | Mortgages | Application, originator, mortgage broker | TX | Explained | Yes |
| Dec 24, 2016 | Mortgages | Loan servicing, payments, escrow account | TX | Explained | Yes |
| Sep 5, 2016 | Mortgages | Application, originator, mortgage broker | VA | Explained | Yes |
| Mar 1, 2016 | Mortgages | Credit decision / Underwriting | TX | Closed | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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