Mortgage company · complaint record
Amcap Investments complaints
Filed under Amcap Investments, LLC
Consumers have filed 40 complaints about Amcap Investments since 2012, none in the last 12 months. It answered 87.5% on time and closed 8% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 40
- Last 12 months
- 0
- Answered on time
- 87.5%
- Closed with relief
- 8%
- Last 30 days
- 0
- Rank
- -
Since August 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Sep 28, 2025
Amcap Investments complaints by month
The busiest month was March 2021 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Amcap Investments answered all time
- Closed with monetary relief37.5%
- Closed with explanation3690%
- Closed12.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Amcap Investments complaints are about
Top Amcap Investments problems
Where Amcap Investments complaints come from
Most complaints: Texas (31), Florida (2), Maryland (1), Mississippi (1), Pennsylvania (1).
Amcap Investments compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Amcap InvestmentsMortgages | - | 0 | - |
Compare side by side: Amcap Investments vs Midwest Loan Services · Amcap Investments vs Truhome Solutions · Amcap Investments vs NEXA Mortgage · Amcap Investments vs Hilltop
What people say about Amcap Investments
All experiencesNo experiences with Amcap Investments yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Amcap Investments complaints
Full logQuestions about Amcap Investments
How many complaints does Amcap Investments have?
Amcap Investments has 40 complaints on record since August 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does Amcap Investments respond to complaints?
Yes. Amcap Investments answered 87.5% of its complaints on time (within 15 days) and closed 8% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Amcap Investments?
The most common problems are applying for a mortgage or refinancing an existing mortgage (10), closing on a mortgage (7), trouble during payment process (6).
Is Amcap Investments legit?
Amcap Investments is a real company with a public complaint record: consumers have complained about it 40 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Amcap Investments legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Amcap Investments?
Complain to Amcap Investments in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Amcap Investments complaints come from?
Most come from Texas (31), Florida (2), Maryland (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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