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Debt relief & credit repair

American Express debt relief & credit repair complaints

Consumers have filed 60 complaints about American Express's debt relief & credit repair, 11 in the last 12 months. American Express answered 100% on time and closed 9% with relief. See the whole American Express record.

American Express against other debt relief & credit repair companies

#Company12 monthsChangeOn timeReliefAll time
1Experian351+4%100%10%1,702
2Equifax256+30%100%32%1,123
3TransUnion249+26%100%58%1,115
4Consumer Financial Services Solutions224+104%68.8%0%403
5National Debt Relief180+50%98.9%0%350
6Encore Capital (Midland Credit)146+19%100%23%384
7Freedom Financial Network96+28%100%27%492
8Resurgent Capital Services93+31%100%21%221
9The J. G. Wentworth91+98%100%0%157
10Capital One86+7%100%16%376
11Kikoff72+11%100%0%208
12Americor Funding54+54%100%0%154
13American Express11new100%9%60

Every debt relief company ranked

Latest American Express debt relief & credit repair complaints

ReceivedAboutIssueStateAnswerOn time
Apr 6, 2024Debt relief & credit repairDidn't provide services promisedMSExplainedYes
Apr 2, 2024Debt relief & credit repairProblem with customer serviceCAExplainedYes
Mar 23, 2024Debt relief & credit repairConfusing or missing disclosuresFLExplainedYes
Mar 12, 2024Debt relief & credit repairProblem with customer serviceTXExplainedYes
Mar 11, 2024Debt relief & credit repairConfusing or missing disclosuresNVExplainedYes
Dec 2, 2023Debt relief & credit repairDidn't provide services promised-ExplainedYes
Jun 10, 2023Debt relief & credit repairFraud or scamFLExplainedYes
May 11, 2023Debt relief & credit repairFraud or scamNYExplainedYes
Apr 26, 2023Debt relief & credit repairProblem with customer servicePRExplainedYes
Mar 29, 2023Debt relief & credit repairUnexpected or other feesILExplainedYes
Mar 9, 2023Debt relief & credit repairConfusing or misleading advertising or marketingNJMoney backYes
Feb 2, 2023Debt relief & credit repairUnexpected or other feesMDExplainedYes
Nov 3, 2022Debt relief & credit repairProblem with customer serviceVAExplainedYes
Oct 12, 2022Debt relief & credit repairFraud or scamTXExplainedYes
Oct 6, 2022Debt relief & credit repairFraud or scamGAFixedYes
Aug 26, 2022Debt relief & credit repairProblem with customer serviceNCExplainedYes
Jul 6, 2022Debt relief & credit repairProblem with customer serviceDCExplainedYes
Jun 20, 2022Debt relief & credit repairConfusing or misleading advertising or marketingNYExplainedYes
Apr 29, 2022Debt relief & credit repairProblem with customer serviceTXExplainedYes
Apr 1, 2022Debt relief & credit repairFraud or scamCAExplainedYes
Mar 7, 2022Debt relief & credit repairFraud or scamNCExplainedYes
Jan 3, 2022Debt relief & credit repairFraud or scamMIExplainedYes
Nov 3, 2021Debt relief & credit repairProblem with customer serviceMAExplainedYes
Jan 7, 2021Debt relief & credit repairConfusing or misleading advertising or marketingGAExplainedYes
Sep 10, 2020Debt relief & credit repairProblem with customer serviceFLFixedYes
Jan 27, 2020Debt relief & credit repairConfusing or misleading advertising or marketingTXExplainedYes
Dec 29, 2019Debt relief & credit repairFraud or scamDCExplainedYes
Nov 5, 2019Debt relief & credit repairFraud or scamNYExplainedYes
Sep 9, 2019Debt relief & credit repairFraud or scamNYExplainedYes
Feb 8, 2019Debt relief & credit repairFraud or scamNMExplainedYes

Your rights with debt relief & credit repair companies

The Credit Repair Organizations Act bans credit repair companies from charging before the work is done and gives you three days to cancel. Debt settlement companies that sell by phone cannot charge fees until they have actually settled a debt. You can do everything a credit repair company does yourself, for free.

Scam warning: Walk away from anyone who wants money up front, tells you to stop contacting your creditors, or promises a "new credit identity".

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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