Mortgages
American Financial Resources mortgages complaints
Consumers have filed 187 complaints about American Financial Resources's mortgages, 12 in the last 12 months. American Financial Resources answered 91.7% on time and closed 0% with relief. See the whole American Financial Resources record.
American Financial Resources against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | American Financial Resources | 12 | 91.7% | 0% |
Latest American Financial Resources mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 6, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | In progress |
| Aug 11, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Explained |
| Jul 10, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jun 26, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | Explained |
| Jun 25, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| May 20, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| May 3, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Feb 6, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Jan 30, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jan 5, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Dec 29, 2025 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Dec 4, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Oct 20, 2025 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Sep 10, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | Explained |
| Jul 16, 2025 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Feb 1, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Oct 3, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Aug 22, 2024 | Mortgages | Trouble during payment processPayment process | Explained |
| Jun 4, 2024 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| May 15, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Dec 19, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Nov 27, 2023 | Mortgages | Trouble during payment processPayment process | Explained |
| Nov 14, 2022 | Mortgages | Closing on a mortgage | Explained |
| Sep 19, 2022 | Mortgages | Struggling to pay mortgage | Explained |
| Aug 1, 2022 | Mortgages | Closing on a mortgage | Explained |
| Jul 6, 2022 | Mortgages | Trouble during payment process | Explained |
| May 28, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Mar 30, 2022 | Mortgages | Problem with fraud alerts or security freezes | Explained |
| Mar 21, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Mar 15, 2022 | Mortgages | Trouble during payment process | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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