Auto loans & leases
American First Finance auto loans & leases complaints
Consumers have filed 13 complaints about American First Finance's auto loans & leases, 1 in the last 12 months. American First Finance answered 100% on time and closed 0% with relief. See the whole American First Finance record.
American First Finance against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | American First Finance | 1 | 100% | 0% |
Latest American First Finance auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 24, 2026 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Aug 23, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Fixed |
| Jun 30, 2025 | Auto loans & leases | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 28, 2024 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jul 22, 2023 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Fixed |
| Jun 28, 2023 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| May 26, 2023 | Auto loans & leases | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 21, 2023 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Nov 23, 2022 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Fixed |
| Sep 8, 2020 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Oct 11, 2019 | Auto loans & leases | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Oct 8, 2019 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Feb 1, 2018 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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