Mortgage company · complaint record
American Mortgage Service complaints
Filed under American Mortgage Service Company
Consumers have filed 9 complaints about American Mortgage Service since 2019, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 9
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since February 2019
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Dec 2, 2021
American Mortgage Service complaints by month
The busiest month was June 2019 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How American Mortgage Service answered all time
- Closed with explanation9100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What American Mortgage Service complaints are about
Top American Mortgage Service problems
Where American Mortgage Service complaints come from
Most complaints: Ohio (4), Indiana (2), Kentucky (1), Tennessee (1).
American Mortgage Service compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | American Mortgage ServiceMortgages | - | 0 | - |
Compare side by side: American Mortgage Service vs Midwest Loan Services · American Mortgage Service vs Truhome Solutions · American Mortgage Service vs NEXA Mortgage · American Mortgage Service vs Hilltop
What people say about American Mortgage Service
All experiencesNo experiences with American Mortgage Service yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest American Mortgage Service complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 2, 2021 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Aug 26, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Apr 5, 2021 | Mortgages | Closing on a mortgage | Explained |
| Apr 3, 2021 | Mortgages | Closing on a mortgage | Explained |
| May 28, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| May 19, 2020 | Mortgages | Closing on a mortgage | Explained |
| Jun 6, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jun 4, 2019 | Mortgages | Closing on a mortgage | Explained |
| Feb 1, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Questions about American Mortgage Service
How many complaints does American Mortgage Service have?
American Mortgage Service has 9 complaints on record since February 2019, including 0 in the last 12 months and 0 in the last 30 days.
Does American Mortgage Service respond to complaints?
Yes. American Mortgage Service answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with American Mortgage Service?
The most common problems are applying for a mortgage or refinancing an existing mortgage (4), closing on a mortgage (4), problem with a purchase shown on your statement (1).
Is American Mortgage Service legit?
American Mortgage Service is a real company with a public complaint record: consumers have complained about it 9 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is American Mortgage Service legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against American Mortgage Service?
Complain to American Mortgage Service in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most American Mortgage Service complaints come from?
Most come from Ohio (4), Indiana (2), Kentucky (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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