Mortgage company · complaint record
Angel Oak Home Loans complaints
Filed under Angel Oak Home Loans LLC
Consumers have filed 21 complaints about Angel Oak Home Loans since 2016, 1 of them in the last 12 months. It answered 0% on time and closed 10% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 21
- Last 12 months
- 1
- Answered on time
- 0%
- Closed with relief
- 10%
- Last 30 days
- 0
- Rank
- #365 of 595
Since May 2016
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Sep 13, 2026
Most complained-about mortgage lenders & servicers
Angel Oak Home Loans complaints by month
The busiest month was June 2021 (4 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Angel Oak Home Loans answered all time
- Closed with monetary relief29.5%
- Closed with explanation1885.7%
- Untimely response14.8%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Angel Oak Home Loans complaints are about
Top Angel Oak Home Loans problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Application denials 1
Where Angel Oak Home Loans complaints come from
Most complaints: Florida (3), North Carolina (3), Georgia (2), Illinois (2), Texas (2).
Angel Oak Home Loans compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Angel Oak Home LoansMortgages | - | 1 | - |
Compare side by side: Angel Oak Home Loans vs Midwest Loan Services · Angel Oak Home Loans vs Truhome Solutions · Angel Oak Home Loans vs NEXA Mortgage · Angel Oak Home Loans vs Hilltop
What people say about Angel Oak Home Loans
All experiencesNo experiences with Angel Oak Home Loans yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Angel Oak Home Loans complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 13, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | No timely reply |
| Jun 13, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Dec 6, 2022 | Mortgages | Trouble during payment process | Explained |
| Jul 6, 2022 | Mortgages | Trouble during payment process | Explained |
| May 3, 2022 | Mortgages | Trouble during payment process | Explained |
| Feb 27, 2022 | Mortgages | Closing on a mortgage | Explained |
| Oct 26, 2021 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Sep 1, 2021 | Mortgages | Closing on a mortgage | Explained |
| Aug 19, 2021 | Mortgages | Closing on a mortgage | Explained |
| Jul 30, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jun 25, 2021 | Mortgages | Trouble during payment process | Explained |
| Jun 16, 2021 | Mortgages | Trouble during payment process | Explained |
Questions about Angel Oak Home Loans
How many complaints does Angel Oak Home Loans have?
Angel Oak Home Loans has 21 complaints on record since May 2016, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Angel Oak Home Loans respond to complaints?
Yes. Angel Oak Home Loans answered 0% of its complaints on time (within 15 days) and closed 10% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Angel Oak Home Loans?
The most common problems are applying for a mortgage or refinancing an existing mortgage (9), trouble during payment process (6), closing on a mortgage (3).
Is Angel Oak Home Loans legit?
Angel Oak Home Loans is a real company with a public complaint record: consumers have complained about it 21 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Angel Oak Home Loans legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Angel Oak Home Loans?
Complain to Angel Oak Home Loans in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Angel Oak Home Loans complaints come from?
Most come from Florida (3), North Carolina (3), Georgia (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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