Mortgage company · complaint record
Apex Mortgage complaints
Filed under Apex Mortgage LLC
Consumers have filed 13 complaints about Apex Mortgage since 2020, none in the last 12 months. It answered 92.3% on time and closed 8% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 13
- Last 12 months
- 0
- Answered on time
- 92.3%
- Closed with relief
- 8%
- Last 30 days
- 0
- Rank
- -
Since January 2020
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jun 6, 2023
Apex Mortgage complaints by month
The busiest month was June 2023 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Apex Mortgage answered all time
- Closed with monetary relief17.7%
- Closed with explanation1292.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Apex Mortgage complaints are about
Top Apex Mortgage problems
Where Apex Mortgage complaints come from
Most complaints: Maryland (6), Virginia (3), Mississippi (1), Ohio (1), Georgia (1).
Apex Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Apex MortgageMortgages | - | 0 | - |
Compare side by side: Apex Mortgage vs Midwest Loan Services · Apex Mortgage vs Truhome Solutions · Apex Mortgage vs NEXA Mortgage · Apex Mortgage vs Hilltop
What people say about Apex Mortgage
All experiencesNo experiences with Apex Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Apex Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 6, 2023 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jun 3, 2023 | Payday & personal loans | Getting a line of credit | Explained |
| May 17, 2023 | Money transfers & apps | Fraud or scam | Explained |
| Apr 13, 2023 | Mortgages | Closing on a mortgage | Explained |
| Mar 22, 2023 | Mortgages | Closing on a mortgage | Explained |
| Dec 23, 2022 | Mortgages | Closing on a mortgage | Explained |
| Sep 23, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jul 15, 2022 | Mortgages | Closing on a mortgage | Explained |
| Jan 23, 2022 | Mortgages | Closing on a mortgage | Explained |
| Jun 10, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jan 6, 2021 | Mortgages | Closing on a mortgage | Explained |
| Jul 16, 2020 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
Questions about Apex Mortgage
How many complaints does Apex Mortgage have?
Apex Mortgage has 13 complaints on record since January 2020, including 0 in the last 12 months and 0 in the last 30 days.
Does Apex Mortgage respond to complaints?
Yes. Apex Mortgage answered 92.3% of its complaints on time (within 15 days) and closed 8% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Apex Mortgage?
The most common problems are closing on a mortgage (6), applying for a mortgage or refinancing an existing mortgage (2), getting a line of credit (1).
Is Apex Mortgage legit?
Apex Mortgage is a real company with a public complaint record: consumers have complained about it 13 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Apex Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Apex Mortgage?
Complain to Apex Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Apex Mortgage complaints come from?
Most come from Maryland (6), Virginia (3), Mississippi (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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