Auto lender · complaint record
Approve complaints
Filed under Approve Holdings, Inc
Consumers have filed 40 complaints about Approve since 2023, 16 of them in the last 12 months (0% on the year before). It answered 87.5% on time and closed 7% with relief for the customer. The most common problem is getting a loan or lease. It is the 36th most complained-about of 193 auto lenders this year.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 40
- Last 12 months
- 16
- Answered on time
- 87.5%
- Closed with relief
- 7%
- Last 30 days
- 0
- Rank
- #36 of 193
Since October 2023
0% vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Oct 9, 2026
Most complained-about auto lenders
Approve complaints by month
The busiest month was May 2026 (4 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Approve answered all time
- Closed with monetary relief25%
- Closed with explanation3792.5%
- In progress12.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Approve complaints are about
Top Approve problems
Inside "Getting a loan or lease"
- Confusing or misleading advertising or marketing 8
- Credit denial 3
- High-pressure sales tactics 2
- Loan opened without my consent or knowledge 1
- Changes in terms mid-deal or after closing 1
Where Approve complaints come from
Most complaints: Florida (8), Texas (5), New York (4), California (3), Maryland (3).
Approve compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | ApproveAuto loans & leases | - | 16 | - |
Compare side by side: Approve vs The Savings Group · Approve vs AC AutoPay LLC, Denver, CO Branch · Approve vs CARS Acquisition · Approve vs EA Holdings
What people say about Approve
All experiencesNo experiences with Approve yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Approve complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 9, 2026 | Auto loans & leases | Getting a loan or leaseCredit denial | In progress |
| Oct 2, 2026 | Debt collection | Communication tacticsCalled before 8am or after 9pm | Explained |
| May 30, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| May 18, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| May 16, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| May 8, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Apr 27, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Apr 15, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Apr 3, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Mar 19, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Jan 30, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | Explained |
| Jan 21, 2026 | Auto loans & leases | Getting a loan or leaseHigh-pressure sales tactics | Explained |
Questions about Approve
How many complaints does Approve have?
Approve has 40 complaints on record since October 2023, including 16 in the last 12 months and 0 in the last 30 days. That makes it number 1,202 of every company by complaints this year.
Does Approve respond to complaints?
Yes. Approve answered 87.5% of its complaints on time (within 15 days) and closed 7% with relief - money back or a fix; 6.7% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Approve?
The most common problems are getting a loan or lease (15), problems at the end of the loan or lease (13), improper use of your report (5).
Is Approve legit?
Approve is a real company with a public complaint record: consumers have complained about it 40 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Approve legit? for the signals, red flags and how to protect yourself.
Are complaints about Approve going up or down?
Roughly level. There were 16 complaints in the last 12 months against 16 in the 12 before (0%). See every month.
How do I file a complaint against Approve?
Complain to Approve in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Approve complaints come from?
Most come from Florida (8), Texas (5), New York (4). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Approve
No comments yet. Start the conversation - questions are welcome too.