Mortgage company · complaint record
Aspen Properties Group complaints
Filed under Aspen Properties Group, LLC
Consumers have filed 19 complaints about Aspen Properties Group since 2017, 3 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is struggling to pay mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 19
- Last 12 months
- 3
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #250 of 595
Since April 2017
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Oct 2, 2026
Most complained-about mortgage lenders & servicers
Aspen Properties Group complaints by month
The busiest month was October 2021 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Aspen Properties Group answered all time
- Closed with explanation19100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Aspen Properties Group complaints are about
Top Aspen Properties Group problems
Inside "Struggling to pay mortgage"
- Trying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure 3
- Foreclosure 2
Where Aspen Properties Group complaints come from
Most complaints: Massachusetts (6), Tennessee (3), California (2), New York (2), Delaware (1).
Aspen Properties Group compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Aspen Properties GroupMortgages | - | 3 | - |
Compare side by side: Aspen Properties Group vs Midwest Loan Services · Aspen Properties Group vs Truhome Solutions · Aspen Properties Group vs NEXA Mortgage · Aspen Properties Group vs Hilltop
What people say about Aspen Properties Group
All experiencesNo experiences with Aspen Properties Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Aspen Properties Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 2, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jun 5, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jun 5, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jan 9, 2025 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| May 2, 2024 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Apr 25, 2024 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Oct 6, 2022 | Mortgages | Struggling to pay mortgage | Explained |
| Sep 25, 2022 | Mortgages | Struggling to pay mortgage | Explained |
| Jan 7, 2022 | Mortgages | Trouble during payment process | Explained |
| Oct 13, 2021 | Mortgages | Struggling to pay mortgage | Explained |
| Oct 3, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Sep 8, 2021 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
Questions about Aspen Properties Group
How many complaints does Aspen Properties Group have?
Aspen Properties Group has 19 complaints on record since April 2017, including 3 in the last 12 months and 0 in the last 30 days. That makes it number 2,246 of every company by complaints this year.
Does Aspen Properties Group respond to complaints?
Yes. Aspen Properties Group answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Aspen Properties Group?
The most common problems are struggling to pay mortgage (11), trouble during payment process (2), took or threatened to take negative or legal action (2).
Is Aspen Properties Group legit?
Aspen Properties Group is a real company with a public complaint record: consumers have complained about it 19 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Aspen Properties Group legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Aspen Properties Group?
Complain to Aspen Properties Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Aspen Properties Group complaints come from?
Most come from Massachusetts (6), Tennessee (3), California (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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