Mortgage company · complaint record
Aura Mortgage Advisors complaints
Filed under Aura Mortgage Advisors LLC
Consumers have filed 14 complaints about Aura Mortgage Advisors since 2018, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 14
- Last 12 months
- 1
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #365 of 595
Since October 2018
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Sep 22, 2026
Most complained-about mortgage lenders & servicers
Aura Mortgage Advisors complaints by month
The busiest month was December 2018 (4 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Aura Mortgage Advisors answered all time
- Closed with non-monetary relief17.1%
- Closed with explanation1392.9%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Aura Mortgage Advisors complaints are about
Top Aura Mortgage Advisors problems
Inside "Trouble during payment process"
- Trying to communicate with the company to fix an issue while managing or servicing your loan 1
Where Aura Mortgage Advisors complaints come from
Most complaints: Massachusetts (7), Illinois (3), Maryland (2), Ohio (1), Rhode Island (1).
Aura Mortgage Advisors compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Aura Mortgage AdvisorsMortgages | - | 1 | - |
Compare side by side: Aura Mortgage Advisors vs Midwest Loan Services · Aura Mortgage Advisors vs Truhome Solutions · Aura Mortgage Advisors vs NEXA Mortgage · Aura Mortgage Advisors vs Hilltop
What people say about Aura Mortgage Advisors
All experiencesNo experiences with Aura Mortgage Advisors yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Aura Mortgage Advisors complaints
Full logQuestions about Aura Mortgage Advisors
How many complaints does Aura Mortgage Advisors have?
Aura Mortgage Advisors has 14 complaints on record since October 2018, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Aura Mortgage Advisors respond to complaints?
Yes. Aura Mortgage Advisors answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Aura Mortgage Advisors?
The most common problems are closing on a mortgage (2), trouble during payment process (4), applying for a mortgage or refinancing an existing mortgage (4).
Is Aura Mortgage Advisors legit?
Aura Mortgage Advisors is a real company with a public complaint record: consumers have complained about it 14 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Aura Mortgage Advisors legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Aura Mortgage Advisors?
Complain to Aura Mortgage Advisors in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Aura Mortgage Advisors complaints come from?
Most come from Massachusetts (7), Illinois (3), Maryland (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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