Complaint log
Bancfirst complaint log
The newest complaints about Bancfirst, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 28, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | In progress |
| Oct 20, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Oct 1, 2026 | Prepaid & gift cards | Trouble using the cardProblem with direct deposit | In progress |
| Sep 24, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | In progress |
| Sep 24, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | In progress |
| Sep 24, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | In progress |
| Sep 24, 2026 | Money transfers & apps | Other transaction problem | In progress |
| Sep 24, 2026 | Payday & personal loans | Getting the loan | In progress |
| Sep 12, 2026 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Jul 28, 2026 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Jul 27, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 9, 2026 | Money transfers & apps | Fraud or scam | Explained |
| Jul 7, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 29, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Jun 4, 2026 | Bank accounts | Problem caused by your funds being lowNon-sufficient funds and associated fees | Explained |
| Jun 3, 2026 | Bank accounts | Problem with a lender or other company charging your accountCan't stop withdrawals from your account | Explained |
| Jun 3, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| May 14, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| May 6, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Apr 28, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Apr 28, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Apr 17, 2026 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Apr 14, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Feb 13, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Jan 15, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Dec 26, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 17, 2025 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Dec 17, 2025 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Nov 8, 2025 | Bank accounts | Managing an accountCashing a check | Explained |
| Aug 31, 2025 | Credit reporting | Problem with a company's investigation into an existing issueWas not notified of investigation status or results | Explained |
| Jul 16, 2025 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Jul 2, 2025 | Credit reporting | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | Explained |
| Jun 26, 2025 | Money transfers & apps | Fraud or scam | Explained |
| Jun 25, 2025 | Money transfers & apps | Other transaction problem | Explained |
| May 15, 2025 | Bank accounts | Managing an accountBanking errors | Explained |
| Apr 25, 2025 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Money back |
| Apr 16, 2025 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Mar 24, 2025 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Mar 18, 2025 | Bank accounts | Managing an accountBanking errors | Explained |
| Mar 18, 2025 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Mar 14, 2025 | Bank accounts | Managing an accountBanking errors | Explained |
| Mar 12, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Feb 27, 2025 | Bank accounts | Problem caused by your funds being lowBounced checks or returned payments | Explained |
| Feb 17, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Feb 6, 2025 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Dec 3, 2024 | Bank accounts | Problem caused by your funds being lowLate or other fees | Explained |
| Nov 13, 2024 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| Oct 31, 2024 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Aug 23, 2024 | Bank accounts | Managing an accountBanking errors | Explained |
| Jun 24, 2024 | Payday & personal loans | Problem when making payments | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works