Bank accounts

Bank of America bank accounts complaints

Consumers have filed 61,514 complaints about Bank of America's bank accounts, 9,008 in the last 12 months (+44%). Bank of America answered 99.3% on time and closed 42% with relief. See the whole Bank of America record.

Bank of America against other banks & credit unions

#	Company	12 months	Change	On time	Relief	All time
1	Wells Fargo	10,017	+26%	100%	18%	63,467
2	JPMorgan Chase	9,525	+11%	100%	14%	59,224
3	Bank of America	9,008	+44%	99.3%	42%	61,514
4	Chime	8,327	+80%	99.9%	9%	20,914
5	Capital One	4,339	-43%	100%	7%	23,879
6	Block (Cash App)	3,838	+18%	99.3%	0%	9,390
7	Citibank	3,800	+11%	100%	35%	25,575
8	Navy Federal Credit Union	3,599	-66%	100%	33%	22,207
9	U.S. Bank	2,560	+49%	100%	19%	15,963
10	Truist	2,365	+33%	99.9%	11%	10,420
11	SoFi	2,324	+26%	100%	8%	5,234
12	PNC Bank	2,243	+48%	100%	14%	15,615

Every bank ranked

Latest Bank of America bank accounts complaints

Received	About	Issue	State	Answer	On time
Nov 13, 2026	Bank accounts	Closing an accountCompany closed your account	AZ	In progress	Yes
Nov 13, 2026	Bank accounts	Managing an accountDeposits and withdrawals	CO	In progress	Yes
Nov 13, 2026	Bank accounts	Closing an accountCan't close your account	CA	In progress	Yes
Nov 13, 2026	Bank accounts	Managing an accountProblem making or receiving payments	CA	In progress	Yes
Nov 13, 2026	Bank accounts	Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount	TX	In progress	Yes
Nov 13, 2026	Bank accounts	Managing an accountProblem making or receiving payments	FL	In progress	Yes
Nov 13, 2026	Bank accounts	Managing an accountDeposits and withdrawals	DE	In progress	Yes
Nov 13, 2026	Bank accounts	Closing an accountCompany closed your account	NJ	In progress	Yes
Nov 13, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	PA	In progress	Yes
Nov 13, 2026	Bank accounts	Managing an accountDeposits and withdrawals	CA	In progress	Yes
Nov 13, 2026	Bank accounts	Managing an accountBanking errors	-	In progress	Yes
Nov 13, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	GA	In progress	Yes
Nov 13, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	CA	In progress	Yes
Nov 13, 2026	Bank accounts	Managing an accountCashing a check	CT	In progress	Yes
Nov 13, 2026	Bank accounts	Managing an accountDeposits and withdrawals	CA	In progress	Yes
Nov 13, 2026	Bank accounts	Managing an accountDeposits and withdrawals	TX	In progress	Yes
Nov 13, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	MA	In progress	Yes
Nov 13, 2026	Bank accounts	Problem with a lender or other company charging your accountCan't stop withdrawals from your account	MA	In progress	Yes
Nov 13, 2026	Bank accounts	Managing an accountDeposits and withdrawals	MO	In progress	Yes
Nov 12, 2026	Bank accounts	Managing an accountProblem making or receiving payments	CA	In progress	Yes
Nov 10, 2026	Bank accounts	Managing an accountProblem accessing account	CA	In progress	Yes
Nov 10, 2026	Bank accounts	Opening an accountUnable to open an account	CA	In progress	Yes
Nov 10, 2026	Bank accounts	Managing an accountDeposits and withdrawals	CA	Explained	Yes
Nov 9, 2026	Bank accounts	Managing an accountDeposits and withdrawals	TX	In progress	Yes
Nov 9, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	CA	Money back	Yes
Nov 7, 2026	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	CA	In progress	Yes
Nov 6, 2026	Bank accounts	Problem caused by your funds being lowOverdrafts and overdraft fees	MA	In progress	Yes
Nov 6, 2026	Bank accounts	Closing an accountCan't close your account	TX	In progress	Yes
Nov 6, 2026	Bank accounts	Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount	FL	In progress	Yes
Nov 6, 2026	Bank accounts	Managing an accountBanking errors	AZ	In progress	Yes

Your rights with banks & credit unions

For electronic transfers and debit cards, Regulation E gives you 60 days from the statement to report an error or unauthorized transaction; the bank must investigate, generally within 10 business days or give provisional credit while it takes longer. Reporting a lost card quickly limits what you can lose. Deposits at insured banks are protected up to $250,000 by the FDIC (credit unions by the NCUA).

Scam warning: Banks do not ask you to move money to a "safe account", and a bank employee will not ask for your password or one-time code. If a caller says they are from your bank, hang up and call the number on your card.

General information, not legal advice; rules vary by state. Plain-English guides

Talk about Bank of America

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked 13 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works