Bank accounts

U.S. Bank bank accounts complaints

Consumers have filed 15,963 complaints about U.S. Bank's bank accounts, 2,560 in the last 12 months (+49%). U.S. Bank answered 100% on time and closed 19% with relief. See the whole U.S. Bank record.

U.S. Bank against other banks & credit unions

#	Company	12 months	Change	On time	Relief	All time
1	Wells Fargo	10,017	+26%	100%	18%	63,467
2	JPMorgan Chase	9,525	+11%	100%	14%	59,224
3	Bank of America	9,008	+44%	99.3%	42%	61,514
4	Chime	8,327	+80%	99.9%	9%	20,914
5	Capital One	4,339	-43%	100%	7%	23,879
6	Block (Cash App)	3,838	+18%	99.3%	0%	9,390
7	Citibank	3,800	+11%	100%	35%	25,575
8	Navy Federal Credit Union	3,599	-66%	100%	33%	22,207
9	U.S. Bank	2,560	+49%	100%	19%	15,963
10	Truist	2,365	+33%	99.9%	11%	10,420
11	SoFi	2,324	+26%	100%	8%	5,234
12	PNC Bank	2,243	+48%	100%	14%	15,615

Every bank ranked

Latest U.S. Bank bank accounts complaints

Received	About	Issue	State	Answer	On time
Nov 9, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	MO	Explained	Yes
Nov 6, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	MO	Explained	Yes
Nov 3, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	MO	Explained	Yes
Nov 2, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	AZ	Explained	Yes
Nov 2, 2026	Bank accounts	Managing an accountDeposits and withdrawals	CA	Explained	Yes
Nov 2, 2026	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	IL	Explained	Yes
Nov 1, 2026	Bank accounts	Opening an accountUnable to open an account	MN	In progress	Yes
Oct 31, 2026	Bank accounts	Problem caused by your funds being lowNon-sufficient funds and associated fees	NY	Explained	Yes
Oct 31, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	ID	Money back	Yes
Oct 31, 2026	Bank accounts	Opening an accountDidn't receive terms that were advertised	FL	Money back	Yes
Oct 31, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	IL	Money back	Yes
Oct 30, 2026	Bank accounts	Managing an accountDeposits and withdrawals	WI	Explained	Yes
Oct 30, 2026	Bank accounts	Managing an accountDeposits and withdrawals	MO	Explained	Yes
Oct 30, 2026	Bank accounts	Closing an accountFunds not received from closed account	GA	Explained	Yes
Oct 30, 2026	Bank accounts	Managing an accountDeposits and withdrawals	CA	Explained	Yes
Oct 30, 2026	Bank accounts	Managing an accountDeposits and withdrawals	AZ	Money back	Yes
Oct 30, 2026	Bank accounts	Managing an accountProblem accessing account	CT	Explained	Yes
Oct 30, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	MO	Explained	Yes
Oct 30, 2026	Bank accounts	Opening an accountDidn't receive terms that were advertised	CA	Explained	Yes
Oct 30, 2026	Bank accounts	Managing an accountDeposits and withdrawals	IA	Explained	Yes
Oct 30, 2026	Bank accounts	Managing an accountDeposits and withdrawals	TX	Explained	Yes
Oct 30, 2026	Bank accounts	Managing an accountDeposits and withdrawals	NC	In progress	Yes
Oct 30, 2026	Bank accounts	Managing an accountFee problem	CA	Explained	Yes
Oct 30, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	KS	Fixed	Yes
Oct 29, 2026	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	CA	Explained	Yes
Oct 29, 2026	Bank accounts	Closing an accountFunds not received from closed account	FL	Money back	Yes
Oct 29, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	CA	Explained	Yes
Oct 29, 2026	Bank accounts	Closing an accountFunds not received from closed account	SC	Explained	Yes
Oct 29, 2026	Bank accounts	Opening an accountUnable to open an account	IL	Explained	Yes
Oct 29, 2026	Bank accounts	Problem caused by your funds being lowOverdrafts and overdraft fees	SD	Explained	Yes

Your rights with banks & credit unions

For electronic transfers and debit cards, Regulation E gives you 60 days from the statement to report an error or unauthorized transaction; the bank must investigate, generally within 10 business days or give provisional credit while it takes longer. Reporting a lost card quickly limits what you can lose. Deposits at insured banks are protected up to $250,000 by the FDIC (credit unions by the NCUA).

Scam warning: Banks do not ask you to move money to a "safe account", and a bank employee will not ask for your password or one-time code. If a caller says they are from your bank, hang up and call the number on your card.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked 13 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works