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Navy Federal Credit Union bank accounts complaints

Consumers have filed 22,207 complaints about Navy Federal Credit Union's bank accounts, 3,599 in the last 12 months (-66%). Navy Federal Credit Union answered 100% on time and closed 33% with relief. See the whole Navy Federal Credit Union record.

Navy Federal Credit Union against other banks & credit unions

#Company12 monthsChangeOn timeReliefAll time
1Wells Fargo10,017+26%100%18%63,467
2JPMorgan Chase9,525+11%100%14%59,224
3Bank of America9,008+44%99.3%42%61,514
4Chime8,327+80%99.9%9%20,914
5Capital One4,339-43%100%7%23,879
6Block (Cash App)3,838+18%99.3%0%9,390
7Citibank3,800+11%100%35%25,575
8Navy Federal Credit Union3,599-66%100%33%22,207
9U.S. Bank2,560+49%100%19%15,963
10Truist2,365+33%99.9%11%10,420
11SoFi2,324+26%100%8%5,234
12PNC Bank2,243+48%100%14%15,615

Every bank ranked

Latest Navy Federal Credit Union bank accounts complaints

ReceivedAboutIssueStateAnswerOn time
Nov 12, 2026Bank accountsManaging an accountDeposits and withdrawalsCAIn progressYes
Nov 12, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesVAIn progressYes
Nov 12, 2026Bank accountsManaging an accountProblem using a debit or ATM cardTXIn progressYes
Nov 12, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedFLIn progressYes
Nov 12, 2026Bank accountsManaging an accountProblem using a debit or ATM cardCAIn progressYes
Nov 12, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedFLIn progressYes
Nov 12, 2026Bank accountsManaging an accountProblem using a debit or ATM cardMDIn progressYes
Nov 12, 2026Bank accountsManaging an accountProblem using a debit or ATM cardCTIn progressYes
Nov 12, 2026Bank accountsManaging an accountProblem using a debit or ATM cardGAIn progressYes
Nov 12, 2026Bank accountsManaging an accountDeposits and withdrawalsSCIn progressYes
Nov 12, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedTNIn progressYes
Nov 12, 2026Bank accountsManaging an accountProblem using a debit or ATM cardCAIn progressYes
Nov 12, 2026Bank accountsManaging an accountDeposits and withdrawalsFLIn progressYes
Nov 11, 2026Bank accountsOpening an accountAccount opened without my consent or knowledgeGAIn progressYes
Nov 11, 2026Bank accountsManaging an accountBanking errorsGAIn progressYes
Nov 11, 2026Bank accountsManaging an accountDeposits and withdrawalsSCIn progressYes
Nov 11, 2026Bank accountsManaging an accountDeposits and withdrawalsCOIn progressYes
Nov 11, 2026Bank accountsManaging an accountBanking errorsILIn progressYes
Nov 11, 2026Bank accountsManaging an accountProblem using a debit or ATM cardVAIn progressYes
Nov 10, 2026Bank accountsClosing an accountFunds not received from closed accountNJIn progressYes
Nov 10, 2026Bank accountsManaging an accountProblem using a debit or ATM cardCAIn progressYes
Nov 10, 2026Bank accountsManaging an accountDeposits and withdrawalsCAIn progressYes
Nov 10, 2026Bank accountsManaging an accountProblem accessing accountGAIn progressYes
Nov 10, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedCAIn progressYes
Nov 10, 2026Bank accountsProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCAIn progressYes
Nov 10, 2026Bank accountsClosing an accountFunds not received from closed accountTXIn progressYes
Nov 10, 2026Bank accountsManaging an accountProblem using a debit or ATM cardAZIn progressYes
Nov 10, 2026Bank accountsManaging an accountDeposits and withdrawalsVAIn progressYes
Nov 10, 2026Bank accountsManaging an accountBanking errorsGAIn progressYes
Nov 10, 2026Bank accountsManaging an accountBanking errorsVAIn progressYes

Your rights with banks & credit unions

For electronic transfers and debit cards, Regulation E gives you 60 days from the statement to report an error or unauthorized transaction; the bank must investigate, generally within 10 business days or give provisional credit while it takes longer. Reporting a lost card quickly limits what you can lose. Deposits at insured banks are protected up to $250,000 by the FDIC (credit unions by the NCUA).

Scam warning: Banks do not ask you to move money to a "safe account", and a bank employee will not ask for your password or one-time code. If a caller says they are from your bank, hang up and call the number on your card.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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