Bank accounts

JPMorgan Chase bank accounts complaints

Consumers have filed 59,224 complaints about JPMorgan Chase's bank accounts, 9,525 in the last 12 months (+11%). JPMorgan Chase answered 100% on time and closed 14% with relief. See the whole JPMorgan Chase record.

JPMorgan Chase against other banks & credit unions

#	Company	12 months	Change	On time	Relief	All time
1	Wells Fargo	10,017	+26%	100%	18%	63,467
2	JPMorgan Chase	9,525	+11%	100%	14%	59,224
3	Bank of America	9,008	+44%	99.3%	42%	61,514
4	Chime	8,327	+80%	99.9%	9%	20,914
5	Capital One	4,339	-43%	100%	7%	23,879
6	Block (Cash App)	3,838	+18%	99.3%	0%	9,390
7	Citibank	3,800	+11%	100%	35%	25,575
8	Navy Federal Credit Union	3,599	-66%	100%	33%	22,207
9	U.S. Bank	2,560	+49%	100%	19%	15,963
10	Truist	2,365	+33%	99.9%	11%	10,420
11	SoFi	2,324	+26%	100%	8%	5,234
12	PNC Bank	2,243	+48%	100%	14%	15,615

Every bank ranked

Latest JPMorgan Chase bank accounts complaints

Received	About	Issue	State	Answer	On time
Nov 6, 2026	Bank accounts	Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount	NJ	Explained	Yes
Nov 6, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	NY	Explained	Yes
Nov 6, 2026	Bank accounts	Managing an accountProblem accessing account	AZ	Explained	Yes
Nov 6, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	IL	Explained	Yes
Nov 5, 2026	Bank accounts	Problem caused by your funds being lowOverdrafts and overdraft fees	TX	Explained	Yes
Nov 5, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	AZ	Explained	Yes
Nov 4, 2026	Bank accounts	Managing an accountDeposits and withdrawals	AZ	Explained	Yes
Nov 4, 2026	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	CA	Explained	Yes
Nov 4, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	LA	Explained	Yes
Nov 4, 2026	Bank accounts	Managing an accountDeposits and withdrawals	WA	Explained	Yes
Nov 4, 2026	Bank accounts	Problem caused by your funds being lowOverdrafts and overdraft fees	GA	Money back	Yes
Nov 4, 2026	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	NY	Money back	Yes
Nov 4, 2026	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	FL	Money back	Yes
Nov 3, 2026	Bank accounts	Managing an accountDeposits and withdrawals	IA	Explained	Yes
Nov 3, 2026	Bank accounts	Managing an accountBanking errors	OK	Explained	Yes
Nov 3, 2026	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	FL	Money back	Yes
Nov 3, 2026	Bank accounts	Managing an accountDeposits and withdrawals	NY	Explained	Yes
Nov 3, 2026	Bank accounts	Managing an accountBanking errors	NY	Explained	Yes
Nov 3, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	OK	Explained	Yes
Nov 3, 2026	Bank accounts	Managing an accountDeposits and withdrawals	TX	Explained	Yes
Nov 3, 2026	Bank accounts	Managing an accountDeposits and withdrawals	NV	Explained	Yes
Nov 3, 2026	Bank accounts	Managing an accountBanking errors	MI	Money back	Yes
Nov 2, 2026	Bank accounts	Managing an accountProblem accessing account	NV	Explained	Yes
Nov 2, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	TX	Explained	Yes
Nov 2, 2026	Bank accounts	Closing an accountCompany closed your account	FL	Explained	Yes
Nov 2, 2026	Bank accounts	Managing an accountBanking errors	OH	Explained	Yes
Nov 2, 2026	Bank accounts	Managing an accountDeposits and withdrawals	GA	Money back	Yes
Nov 2, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	TX	Explained	Yes
Nov 2, 2026	Bank accounts	Closing an accountCompany closed your account	FL	Explained	Yes
Nov 2, 2026	Bank accounts	Opening an accountDidn't receive terms that were advertised	CA	Explained	Yes

Your rights with banks & credit unions

For electronic transfers and debit cards, Regulation E gives you 60 days from the statement to report an error or unauthorized transaction; the bank must investigate, generally within 10 business days or give provisional credit while it takes longer. Reporting a lost card quickly limits what you can lose. Deposits at insured banks are protected up to $250,000 by the FDIC (credit unions by the NCUA).

Scam warning: Banks do not ask you to move money to a "safe account", and a bank employee will not ask for your password or one-time code. If a caller says they are from your bank, hang up and call the number on your card.

General information, not legal advice; rules vary by state. Plain-English guides

Talk about JPMorgan Chase

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked 13 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works