Bank accounts

Truist bank accounts complaints

Consumers have filed 10,420 complaints about Truist's bank accounts, 2,365 in the last 12 months (+33%). Truist answered 99.9% on time and closed 11% with relief. See the whole Truist record.

Truist against other banks & credit unions

#	Company	12 months	Change	On time	Relief	All time
1	Wells Fargo	10,017	+26%	100%	18%	63,467
2	JPMorgan Chase	9,525	+11%	100%	14%	59,224
3	Bank of America	9,008	+44%	99.3%	42%	61,514
4	Chime	8,327	+80%	99.9%	9%	20,914
5	Capital One	4,339	-43%	100%	7%	23,879
6	Block (Cash App)	3,838	+18%	99.3%	0%	9,390
7	Citibank	3,800	+11%	100%	35%	25,575
8	Navy Federal Credit Union	3,599	-66%	100%	33%	22,207
9	U.S. Bank	2,560	+49%	100%	19%	15,963
10	Truist	2,365	+33%	99.9%	11%	10,420
11	SoFi	2,324	+26%	100%	8%	5,234
12	PNC Bank	2,243	+48%	100%	14%	15,615

Every bank ranked

Latest Truist bank accounts complaints

Received	About	Issue	State	Answer	On time
Nov 8, 2026	Bank accounts	Opening an accountAccount opened without my consent or knowledge	GA	Explained	Yes
Nov 8, 2026	Bank accounts	Managing an accountDeposits and withdrawals	FL	Explained	Yes
Nov 4, 2026	Bank accounts	Managing an accountDeposits and withdrawals	FL	In progress	Yes
Nov 4, 2026	Bank accounts	Managing an accountDeposits and withdrawals	NC	In progress	Yes
Nov 4, 2026	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	FL	Explained	Yes
Nov 3, 2026	Bank accounts	Managing an accountDeposits and withdrawals	NC	Explained	Yes
Nov 3, 2026	Bank accounts	Closing an accountCompany closed your account	FL	Explained	Yes
Nov 2, 2026	Bank accounts	Managing an accountFee problem	FL	Explained	Yes
Nov 1, 2026	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	FL	In progress	Yes
Nov 1, 2026	Bank accounts	Managing an accountDeposits and withdrawals	TX	In progress	Yes
Oct 31, 2026	Bank accounts	Managing an accountProblem making or receiving payments	GA	In progress	Yes
Oct 31, 2026	Bank accounts	Opening an accountUnable to open an account	MS	In progress	Yes
Oct 31, 2026	Bank accounts	Managing an accountProblem accessing account	OH	In progress	Yes
Oct 30, 2026	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	VA	In progress	Yes
Oct 30, 2026	Bank accounts	Managing an accountDeposits and withdrawals	AL	Explained	Yes
Oct 30, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	MD	In progress	Yes
Oct 30, 2026	Bank accounts	Closing an accountCompany closed your account	KS	Explained	Yes
Oct 30, 2026	Bank accounts	Closing an accountFunds not received from closed account	FL	In progress	Yes
Oct 30, 2026	Bank accounts	Managing an accountProblem making or receiving payments	FL	In progress	Yes
Oct 29, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	TX	In progress	Yes
Oct 29, 2026	Bank accounts	Opening an accountUnable to open an account	FL	In progress	Yes
Oct 29, 2026	Bank accounts	Opening an accountUnable to open an account	FL	In progress	Yes
Oct 29, 2026	Bank accounts	Managing an accountBanking errors	GA	In progress	Yes
Oct 29, 2026	Bank accounts	Closing an accountFunds not received from closed account	GA	In progress	Yes
Oct 29, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	PA	In progress	Yes
Oct 29, 2026	Bank accounts	Problem caused by your funds being lowOverdrafts and overdraft fees	FL	In progress	Yes
Oct 29, 2026	Bank accounts	Opening an accountAccount opened without my consent or knowledge	FL	Explained	Yes
Oct 29, 2026	Bank accounts	Managing an accountDeposits and withdrawals	NC	In progress	Yes
Oct 28, 2026	Bank accounts	Incorrect information on your reportInformation belongs to someone else	GA	In progress	Yes
Oct 28, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	SC	In progress	Yes

Your rights with banks & credit unions

For electronic transfers and debit cards, Regulation E gives you 60 days from the statement to report an error or unauthorized transaction; the bank must investigate, generally within 10 business days or give provisional credit while it takes longer. Reporting a lost card quickly limits what you can lose. Deposits at insured banks are protected up to $250,000 by the FDIC (credit unions by the NCUA).

Scam warning: Banks do not ask you to move money to a "safe account", and a bank employee will not ask for your password or one-time code. If a caller says they are from your bank, hang up and call the number on your card.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked 13 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works