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Complaint log

Bankunited complaint log

The newest complaints about Bankunited, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 20, 2026Bank accountsManaging an accountCashing a checkFLExplainedYes
May 8, 2026Money transfers & appsOther transaction problemFLExplainedYes
Apr 9, 2026Bank accountsClosing an accountCompany closed your accountFLExplainedYes
Feb 27, 2026Bank accountsManaging an accountDeposits and withdrawalsMOExplainedYes
Jan 26, 2026Bank accountsManaging an accountDeposits and withdrawalsMIExplainedYes
Dec 14, 2025Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesFLExplainedYes
Dec 14, 2025Bank accountsManaging an accountDeposits and withdrawalsFLExplainedYes
Oct 6, 2025Money transfers & appsOther transaction problem-ExplainedYes
Jun 30, 2025Money transfers & appsOther transaction problem-ExplainedYes
Feb 18, 2025Bank accountsClosing an accountCompany closed your accountFLExplainedYes
Feb 13, 2025Bank accountsOpening an accountUnable to open an accountMOExplainedYes
Feb 7, 2025Bank accountsManaging an accountBanking errorsFLMoney backYes
Dec 5, 2024Bank accountsManaging an accountCashing a checkFLFixedYes
Aug 23, 2024Money transfers & appsFraud or scamNYExplainedYes
Jul 13, 2024Money transfers & appsWrong amount charged or receivedFLFixedYes
Jun 6, 2024Bank accountsManaging an accountDeposits and withdrawals-ExplainedYes
Jun 5, 2024MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingCTExplainedYes
Apr 23, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportAZExplainedYes
Jan 18, 2024Bank accountsManaging an accountFunds not handled or disbursed as instructedFLExplainedYes
Aug 9, 2023Bank accountsManaging an accountFunds not handled or disbursed as instructedFLMoney backYes
Feb 8, 2023Money transfers & appsProblem with customer serviceGAExplainedYes
Dec 24, 2022Bank accountsManaging an accountCashing a checkFLExplainedYes
Dec 14, 2022Money transfers & appsFraud or scamFLExplainedYes
Dec 9, 2022MortgagesTrouble during payment processFLExplainedYes
Oct 14, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
Jul 22, 2022Bank accountsClosing an accountFunds not received from closed accountCAExplainedYes
Mar 21, 2022Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedFLExplainedYes
Feb 4, 2022MortgagesTrouble during payment processNYExplainedYes
Jan 29, 2022Bank accountsManaging an accountDeposits or withdrawalsKSExplainedYes
Jan 29, 2022MortgagesClosing on a mortgageFLExplainedYes
Dec 21, 2021Bank accountsManaging an accountProblem making or receiving paymentsFLExplainedYes
Dec 2, 2021MortgagesTrouble during payment processFLExplainedYes
Sep 16, 2021MortgagesTrouble during payment processMAExplainedYes
May 27, 2021Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementFLExplainedYes
May 14, 2021Bank accountsManaging an accountFee problemFLMoney backYes
May 12, 2021Bank accountsManaging an accountFunds not handled or disbursed as instructedNYExplainedYes
Apr 16, 2021MortgagesClosing on a mortgageFLExplainedYes
Mar 19, 2021Bank accountsManaging an accountFunds not handled or disbursed as instructed-ExplainedYes
Dec 8, 2020Bank accountsClosing an accountCompany closed your accountFLExplainedYes
Dec 2, 2020Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountNJExplainedYes
Nov 10, 2020Bank accountsManaging an accountFunds not handled or disbursed as instructedFLExplainedYes
Nov 5, 2020Bank accountsClosing an accountCompany closed your accountFLExplainedYes
Jun 10, 2020Payday & personal loansGetting the loanFLExplainedYes
Apr 29, 2020Bank accountsManaging an accountProblem making or receiving paymentsNVExplainedYes
Apr 22, 2020Bank accountsManaging an accountProblem with renewalFLExplainedYes
Apr 21, 2020Payday & personal loansGetting the loanFLExplainedYes
Feb 12, 2020Bank accountsOpening an accountUnable to open an accountFLExplainedYes
Jan 30, 2020Bank accountsManaging an accountFee problemFLMoney backYes
Jan 8, 2020Bank accountsManaging an accountDeposits and withdrawalsPAExplainedYes
Nov 18, 2019Bank accountsManaging an accountBanking errorsFLExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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