Bankunited against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Bankunited | 0 | new | - | - | 194 |
Every mortgage company ranked
Latest Bankunited mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Jun 5, 2024 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | CT | Explained | Yes |
| Dec 9, 2022 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Oct 14, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | Explained | Yes |
| Feb 4, 2022 | Mortgages | Trouble during payment process | NY | Explained | Yes |
| Jan 29, 2022 | Mortgages | Closing on a mortgage | FL | Explained | Yes |
| Dec 2, 2021 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Sep 16, 2021 | Mortgages | Trouble during payment process | MA | Explained | Yes |
| Apr 16, 2021 | Mortgages | Closing on a mortgage | FL | Explained | Yes |
| Jul 19, 2019 | Mortgages | Closing on a mortgage | FL | Explained | Yes |
| Jul 8, 2019 | Mortgages | Struggling to pay mortgage | FL | Explained | Yes |
| Feb 15, 2019 | Mortgages | Trouble during payment process | UT | Explained | Yes |
| Feb 1, 2019 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Feb 1, 2019 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Jan 10, 2019 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Nov 16, 2018 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Oct 15, 2018 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Sep 12, 2018 | Mortgages | Trouble during payment process | TX | Explained | Yes |
| Aug 13, 2018 | Mortgages | Trouble during payment process | WA | Explained | Yes |
| Jul 25, 2018 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Jul 18, 2018 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Apr 5, 2018 | Mortgages | Closing on a mortgage | FL | Explained | Yes |
| Feb 8, 2018 | Mortgages | Struggling to pay mortgage | CA | Explained | Yes |
| Dec 6, 2017 | Mortgages | Struggling to pay mortgage | FL | Explained | Yes |
| Aug 3, 2017 | Mortgages | Trouble during payment process | NY | Explained | Yes |
| Jul 17, 2017 | Mortgages | Closing on a mortgage | FL | Explained | Yes |
| Jul 5, 2017 | Mortgages | Trouble during payment process | DC | Explained | Yes |
| Jun 26, 2017 | Mortgages | Trouble during payment process | VA | Explained | Yes |
| May 21, 2017 | Mortgages | Trouble during payment process | ID | Explained | Yes |
| Apr 21, 2017 | Mortgages | Loan modification,collection,foreclosure | FL | Explained | Yes |
| Apr 10, 2017 | Mortgages | Loan servicing, payments, escrow account | TX | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Talk about Bankunited
No comments yet. Start the conversation - questions are welcome too.