Complaint log
Banner complaint log
The newest complaints about Banner, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 4, 2024 | Crypto | Fraud or scam | Explained |
| Aug 7, 2024 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Money back |
| Jul 30, 2024 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Jun 7, 2024 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Jun 3, 2024 | Bank accounts | Managing an accountFee problem | Explained |
| Apr 30, 2024 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Money back |
| Apr 30, 2024 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Apr 19, 2024 | Money transfers & apps | Fraud or scam | Explained |
| Mar 16, 2024 | Bank accounts | Problem caused by your funds being lowNon-sufficient funds and associated fees | Fixed |
| Mar 5, 2024 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Feb 6, 2024 | Credit reporting | Problem with a company's investigation into an existing issueWas not notified of investigation status or results | Explained |
| Jan 22, 2024 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | Explained |
| Jan 20, 2024 | Bank accounts | Closing an accountCan't close your account | Explained |
| Jan 3, 2024 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jan 2, 2024 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Dec 11, 2023 | Bank accounts | Opening an accountDidn't receive terms that were advertised | Explained |
| Oct 27, 2023 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 12, 2023 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Aug 30, 2023 | Bank accounts | Opening an accountDidn't receive terms that were advertised | Explained |
| Aug 29, 2023 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Money back |
| Aug 7, 2023 | Bank accounts | Managing an accountFee problem | Money back |
| Jul 9, 2023 | Mortgages | Struggling to pay mortgage | Explained |
| Jul 3, 2023 | Money transfers & apps | Lost or stolen check | Explained |
| Jun 17, 2023 | Money transfers & apps | Money was not available when promised | Explained |
| Jun 11, 2023 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jun 5, 2023 | Mortgages | Struggling to pay mortgage | Explained |
| Jun 2, 2023 | Bank accounts | Opening an accountAccount opened as a result of fraud | Explained |
| May 25, 2023 | Mortgages | Trouble during payment process | Explained |
| May 20, 2023 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| May 15, 2023 | Payday & personal loans | Charged fees or interest you didn't expect | Money back |
| May 14, 2023 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| May 12, 2023 | Bank accounts | Managing an accountProblem accessing account | Explained |
| May 5, 2023 | Bank accounts | Managing an accountFee problem | Explained |
| Apr 9, 2023 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Mar 20, 2023 | Money transfers & apps | Problem with customer service | Explained |
| Mar 16, 2023 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Mar 13, 2023 | Bank accounts | Managing an accountProblem using a debit or ATM card | Money back |
| Mar 10, 2023 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Mar 8, 2023 | Bank accounts | Managing an accountBanking errors | Explained |
| Mar 6, 2023 | Bank accounts | Opening an accountDidn't receive terms that were advertised | Explained |
| Feb 28, 2023 | Payday & personal loans | Getting the loan | Explained |
| Feb 22, 2023 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Feb 17, 2023 | Bank accounts | Opening an accountUnable to open an account | Explained |
| Jan 23, 2023 | Money transfers & apps | Fraud or scam | Explained |
| Jan 6, 2023 | Money transfers & apps | Fraud or scam | Explained |
| Jan 4, 2023 | Debt collection | Communication tacticsCalled before 8am or after 9pm | Money back |
| Dec 29, 2022 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Dec 27, 2022 | Mortgages | Closing on a mortgage | Explained |
| Dec 15, 2022 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Nov 15, 2022 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works