Complaint log
Banner complaint log
The newest complaints about Banner, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 14, 2022 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Sep 14, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Sep 7, 2022 | Mortgages | Struggling to pay mortgage | Explained |
| Aug 25, 2022 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Jul 7, 2022 | Bank accounts | Managing an accountBanking errors | Money back |
| Jul 4, 2022 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Jul 1, 2022 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Jul 1, 2022 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Jun 29, 2022 | Bank accounts | Managing an accountProblem using a debit or ATM card | Money back |
| Jun 14, 2022 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jun 7, 2022 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Jun 6, 2022 | Mortgages | Trouble during payment process | Fixed |
| Jun 3, 2022 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| May 25, 2022 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| May 19, 2022 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 30, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Apr 25, 2022 | Bank accounts | Problem with a lender or other company charging your accountCan't stop withdrawals from your account | Fixed |
| Mar 24, 2022 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 22, 2022 | Bank accounts | Managing an accountBanking errors | Explained |
| Mar 18, 2022 | Bank accounts | Managing an accountBanking errors | Explained |
| Feb 17, 2022 | Mortgages | Trouble during payment process | Explained |
| Feb 8, 2022 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Jan 18, 2022 | Bank accounts | Opening an accountUnable to open an account | Explained |
| Dec 3, 2021 | Bank accounts | Managing an accountFee problem | Money back |
| Nov 29, 2021 | Mortgages | Struggling to pay mortgage | Fixed |
| Nov 18, 2021 | Bank accounts | Managing an accountProblem using a debit or ATM card | Money back |
| Nov 13, 2021 | Credit cards | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 5, 2021 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Oct 1, 2021 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Jul 23, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jul 19, 2021 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Jun 17, 2021 | Bank accounts | Managing an accountBanking errors | Money back |
| Jun 3, 2021 | Credit cards | Problem when making paymentsProblem during payment process | Explained |
| Apr 20, 2021 | Bank accounts | Opening an accountConfusing or missing disclosures | Explained |
| Apr 7, 2021 | Bank accounts | Managing an accountBanking errors | Explained |
| Mar 15, 2021 | Credit cards | Getting a credit cardApplication denied | Explained |
| Mar 9, 2021 | Mortgages | Trouble during payment process | Explained |
| Feb 10, 2021 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Jan 15, 2021 | Bank accounts | Managing an accountFee problem | Money back |
| Dec 12, 2020 | Mortgages | Trouble during payment process | Money back |
| Nov 25, 2020 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 14, 2020 | Bank accounts | Problem caused by your funds being lowNon-sufficient funds and associated fees | Fixed |
| Nov 3, 2020 | Bank accounts | Opening an accountUnable to open an account | Explained |
| Sep 29, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Sep 10, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Aug 20, 2020 | Mortgages | Trouble during payment process | Explained |
| Aug 4, 2020 | Bank accounts | Managing an accountProblem using a debit or ATM card | Fixed |
| Aug 3, 2020 | Money transfers & apps | Other transaction problem | Fixed |
| Jul 31, 2020 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jul 18, 2020 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works